Customer Ratings & Reviews

Went well. Suggested we buy a sound bar & connect to tv as tv’s sound is impaired.

Hesitant to use Geek Squad for our audio system/ zones / remotes etc. Concerns unfounded, I'm a believer!

Techs were on time and quick to understand. Even got the TV reset for optimal screen size.

installed item and showed me how to use it. Great job

Had two great guys show up to do the installation. They were quick, neat and extremely knowledgeable about the products.

Very confusing trying to program the remote control to assistance was very helpful

Over all I would recommend this remote set-up. I was very pleased with the installation and the service technician.

We need more instructions on features of television and remote. Installation of tv went well.

The agent came in and redid the software for my remote control

This remote allows the elimination of four devices and store the equipment in a closed cabinet.

I know this had to be done because I surely could not but the cost to do this is a little high

Good setup of TV and Sound system. I could have used more instruction on the TV and Harmony remote though.

George was fantastic and very pleasant to work with!!

Geek Squad did a great job as always. Very efficient.

Very good work done by programmer. Helped me decide on what choices I had. Like best buy best of all.

Alex was most proficient and is always able to provide any services necessary

As usual, installation with Best Buy/Geek Squad is awesome. Nice, funny, courteous, and more than helpful!!

Very pleased with the person who explained how it worked, etc.

The tech went above what was asked of him . I really thought he did an awesome job explaining everything to me.

Took care of my problem within minutes - knew exactly what the proble was and how to fix it.