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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 133 Showing 2,641-2,660 of 3,599 reviews
  • Rated 5 out of 5 stars

    Tech was very thorough in getting everything setu.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up all our streaming apps and explained how the rocky worked.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Went well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went well. Suggested we buy a sound bar & connect to tv as tv’s sound is impaired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by the Geek Squad in programming our electronics!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad set up soundbar and TV channels

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my soundbar and program my TV channels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television is great so is remote.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We need more instructions on features of television and remote. Installation of tv went well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good setup of TV and Sound system. I could have used more instruction on the TV and Harmony remote though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very confusing trying to program the remote control to assistance was very helpful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote allows the elimination of four devices and store the equipment in a closed cabinet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Harmony 700 8 Univeral Remote Programming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know this had to be done because I surely could not but the cost to do this is a little high

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I was very pleased with the tech. He was awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech went above what was asked of him . I really thought he did an awesome job explaining everything to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and friendly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual, installation with Best Buy/Geek Squad is awesome. Nice, funny, courteous, and more than helpful!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did very good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good work done by programmer. Helped me decide on what choices I had. Like best buy best of all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad was professional and helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eero has enhanced the internet throughout my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took care of my problem within minutes - knew exactly what the proble was and how to fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were knowledgeable and quick. They explained everything in easy to understand language.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV and universal remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installed item and showed me how to use it. Great job

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    harmony hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was advertised "plug and play", but it was very difficult to get paired with my wifi and when I finally worked out that problem it was difficult to sync. It is still not working 100%, but I will probably work that out in the next few days. Great concept, but most will need an expert to get it working especially if you have 4 or more complex devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek personnel were very nice and efficient. Showed us how to use the remote with the new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alex from Geek Squad did this without a problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex was most proficient and is always able to provide any services necessary

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came in and redid the software for my remote control

    I would recommend this to a friend