Customer Ratings & Reviews

was impressed with how fast they were an everything works great

The agents did a great job, as usual in performing their work.

On Site visit diagnosed receiver problem and reprogrammed my Narmony remote.

The techs were knowledgeable and quick. They explained everything in easy to understand language.

The Geek squad programmed the remote and explained the functions and how to use it

It was advertised "plug and play", but it was very difficult to get paired with my wifi and when I finally worked out that problem it was difficult to sync. It is still not working 100%, but I will probably work that out in the next few days. Great concept, but most will need an expert to get it working especially if you have 4 or more complex devices.

The Geek personnel were very nice and efficient. Showed us how to use the remote with the new TV.

Bad a great pair of guys who programmed my remote, showed me how everything work. Thank you guys.

while your geek squad rep. in the past has done superb installation and instruction on my equipment(flat screen 4k), on this occasion he left quite a bit to be desired. basically i don't even use the unit. i have called him, but he never returns my call. i just need for him to come out here and provide better instruction on this remote control.

Two of the most pleasant technicians with total expertise and patients!!

Spent time with us to explain everything and make certain all of our questions were answered.

I went from 5 remotes to one. The Geek squad set up everything for me. They do great work.

A very good value. Geek Squad arrived almost on time and setup the Universal Remote per my request and beyond.

The guys were very good and knowledgeable and fixed everything so I could work the controls.

The Geek Squad did an excellent job helping me with my electronics

Very good excellent very smart if you need a remote for your tv I would recommend this to eveyone

after several visits got remote to work properly with all functions

The Geek Squad tech programmed my tv and components with no problem.

Installer was knowledgeable and friendly. Provided prompt and excellent service

we were so happy with the team sent by geek squad. they were helpful, kind and clever!