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Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 134 Showing 2,661-2,680 of 3,599 reviews
  • Rated 5 out of 5 stars

    Geek Squad programmed it perfectly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good value. Geek Squad arrived almost on time and setup the Universal Remote per my request and beyond.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great geek guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad a great pair of guys who programmed my remote, showed me how everything work. Thank you guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Diagnosed receiver problem and reprogrammed Harmon

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On Site visit diagnosed receiver problem and reprogrammed my Narmony remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The remote was simple to operate.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was informative and provided professional help with the new remote. I am very pleased the Geek Squad exists.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice remote

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad programmed the remote and explained the functions and how to use it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    the unit needs programming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    while your geek squad rep. in the past has done superb installation and instruction on my equipment(flat screen 4k), on this occasion he left quite a bit to be desired. basically i don't even use the unit. i have called him, but he never returns my call. i just need for him to come out here and provide better instruction on this remote control.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spent time with us to explain everything and make certain all of our questions were answered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote control programming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very good and knowledgeable and fixed everything so I could work the controls.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really enjoying the harmony remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good excellent very smart if you need a remote for your tv I would recommend this to eveyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from 5 remotes to one. The Geek squad set up everything for me. They do great work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!! Thank you!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the person who explained how it worked, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HARMONY remote makes it easy

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love having the Harmony remote because it controls all of our TV appliances with just one remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was impressed with how fast they were an everything works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    George

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    George was fantastic and very pleasant to work with!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to use only one controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek installer Aaron R is great at helping us older folks. Try to get him each time need someone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job, as usual in performing their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installer was efficient and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He ws patient in explaining what he was doing and being sure I understood how the systems would operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    our geek squad team was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we were so happy with the team sent by geek squad. they were helpful, kind and clever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job as always. Very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast & Knowledgeable Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was knowledgeable and programmed my remote quickly and took time to review the functions with me.

    I would recommend this to a friend