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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 3,599 reviews
  • Rated 5 out of 5 stars

    Great ink for the canon printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales associate was excellente. She told me about the rewards member discount… the other lady did not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad got my tv working proper;y!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two of the most pleasant technicians with total expertise and patients!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All one could ask

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was knowledgeable and friendly. Provided prompt and excellent service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. They new what they were doing , reprogrammed my remote and were gone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got everything working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have an expect to set up new TV. Both persons were pleasant to deal with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad programmed my harmony remote quickly and with correct icons to match my U-verse system

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my purchase the geek squad installed it. I will definitely use them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    had problem connecting soundbar to remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after several visits got remote to work properly with all functions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an excellent job helping me with my electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad tech programmed my tv and components with no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Samsung tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv has excellent picture color. I love the smart tv apps and the ease of using them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best & easiest upgrade and install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and courteous . Great follow-up, and responded to later calls to answer question.,

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Universal Remote Programming - EPIC FAIL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech came to program the universal remote and immediately said it was too hard. She referred it to a specialist and has since cancelled all appointments. I have no idea what to do. Extremely frustrating, particularly since the store person told me it would be easy for Geek Squad to program this remote to meet my needs.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Universal Remote is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish we had purchased this item years ago. Geek Squad came out and programmed it and it has worked beautifully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are great, very happy with the service, recommended to all my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job. Answered questions well, very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't have programmed, understood or used this remote without the guidance from the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good sturdy product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted my TV put on the wall and needed a good sturdy, reliable product that I could trust

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote reprogram

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was great. Geek squad is always very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very print and fast and courteous would recommend

    I would recommend this to a friend