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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3598 reviews

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90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 3,598 reviews
  • Rated 5 out of 5 stars

    The remote was simple to operate.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was informative and provided professional help with the new remote. I am very pleased the Geek Squad exists.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got everything working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have an expect to set up new TV. Both persons were pleasant to deal with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to use only one controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek installer Aaron R is great at helping us older folks. Try to get him each time need someone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job. Answered questions well, very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HARMONY remote makes it easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love having the Harmony remote because it controls all of our TV appliances with just one remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote reprogram

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was great. Geek squad is always very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. They new what they were doing , reprogrammed my remote and were gone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installer was efficient and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He ws patient in explaining what he was doing and being sure I understood how the systems would operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ink for the canon printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales associate was excellente. She told me about the rewards member discount… the other lady did not.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my purchase the geek squad installed it. I will definitely use them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad programmed my harmony remote quickly and with correct icons to match my U-verse system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Samsung tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv has excellent picture color. I love the smart tv apps and the ease of using them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast & Knowledgeable Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was knowledgeable and programmed my remote quickly and took time to review the functions with me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very print and fast and courteous would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are great, very happy with the service, recommended to all my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PERFECT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DJ was fantastic!! Could not have had a better experience!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best & easiest upgrade and install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and courteous . Great follow-up, and responded to later calls to answer question.,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad set up my remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was prompt and quick setting up my new remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good sturdy product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted my TV put on the wall and needed a good sturdy, reliable product that I could trust

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mistakes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Failed to come to house earlier In order to program universe remote. Now another delay for one month. Also failed to advise for port for Sonos. Again delayed. No followup

    No, I would not recommend this to a friend