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Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 136 Showing 2,701-2,720 of 3,599 reviews
  • Rated 4 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, very easy to understand on the help out. Bad instillation, but did fix the problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PERFECT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DJ was fantastic!! Could not have had a better experience!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the service I received! I would highly recommend the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fairly easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad staff never disappoints. They are the reason I continue to purchase products at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an awesome job of reprogramming my harmony remote to match my new tb

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad set up my remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was prompt and quick setting up my new remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Update Progran with Additional System Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fine work by the team in doing a setup of my home theater after being moved for new floor installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installer from geek squad knew the product and was able to eliminate many extra wires needed before

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek Squad has always given a good service. I would recommend them to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very helpful and went above and beyond to look at other items I needed help with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best buy representative was the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We feel so lucky to have had this representative for our programming issue. he was so personable and competent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very friendly and experienced technician.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always go to Geek Squad for all my technical needs and am always very happy with the results!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Randy was awesome. Very knowledgeable.even helped us get n the phone beforehand. Very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arrived on time and in great condition.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this hood vent at a great price and it delivered ahead of schedule!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very helpful and he explained everything well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Liam was excellent!!!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got the harmony set up and corrected Magnolia set up of tv and system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A big help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had some difficulties with the set up and the Geek Squad was very helpful in getting us squared away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great, good people, good service in a timely manner

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New movie purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was pretty good, not what I expected. Would have waited for it to come on TV if I had it to do over.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Things went very well.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Resolved my issues and explained some features that I was unaware of.

    I would recommend this to a friend