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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3598 reviews

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90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 136 Showing 2,701-2,720 of 3,598 reviews
  • Rated 5 out of 5 stars

    awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't have programmed, understood or used this remote without the guidance from the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Universal Remote is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish we had purchased this item years ago. Geek Squad came out and programmed it and it has worked beautifully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the service I received! I would highly recommend the Geek Squad!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, very easy to understand on the help out. Bad instillation, but did fix the problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an awesome job of reprogramming my harmony remote to match my new tb

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very helpful and he explained everything well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fairly easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad staff never disappoints. They are the reason I continue to purchase products at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great, good people, good service in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Liam was excellent!!!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got the harmony set up and corrected Magnolia set up of tv and system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arrived on time and in great condition.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this hood vent at a great price and it delivered ahead of schedule!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek Squad has always given a good service. I would recommend them to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Things went very well.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Resolved my issues and explained some features that I was unaware of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Update Progran with Additional System Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fine work by the team in doing a setup of my home theater after being moved for new floor installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great way to simplify remotes and make watching TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new remote my wife hated having multiple remotes Lying around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installer from geek squad knew the product and was able to eliminate many extra wires needed before

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed the new device for internet and now the WiFi is strong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very helpful and went above and beyond to look at other items I needed help with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very friendly and experienced technician.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always go to Geek Squad for all my technical needs and am always very happy with the results!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up my harmony remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Austin was great and we are happy with our set up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Randy was awesome. Very knowledgeable.even helped us get n the phone beforehand. Very helpful.

    I would recommend this to a friend