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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3598 reviews

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90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,760 of 3,598 reviews
  • Rated 5 out of 5 stars

    TV Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the computer, the TV geek sguad guy for a older guy is beyond gread

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Service was great once they got to my place.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OK price for the install. Installers programmed my remote but some reason it became unprogrammed and when I reported it to Geek Squad they told me it would cost over $100 to program it again. One of the members had accused me of unprogramming it. It took me 45 minutes to fix the problem myself and it would have been faster if I did not have problems with downloading the info.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad are very nice, respectful, and knowledgeable. Used them before and was very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased my printer with the help of an agent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She gave us comparisons and suggestions as to the various printers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So easy and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation done very quick and professionally. All expectations were met and even several issues resolved.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Difficult to program with multiple components

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad trains special techs to program Harmony to use with multiple components like DVR, TV, DVD, Netflix. It's hard to keep all components in sync with on/off. However Help key on Harmony helps to recover programming of unit.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technician was able to fix my problem quickly and efficiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great because I have no clue how to program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great service to have for people that have no clue how to program the all in one remotes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Great service to help with our remote control programming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install harmony remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent did a great job. product was terrible and agent had to return to remove. did a great job again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and quick.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit was easily programmed to work with my equipment by a geek squad professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Initial programming was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a month, i will have to have the remote reprogrammed because it has lost control of the cable box.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very nice and worked quick! He showed me how to do it myself I need to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One Remote instead of four.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One remote instead of four with all the features of all the other remotes and more. Awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad were very professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 members of the geek squad that assisted me were very knowledgeable and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good purchase and the squad performed well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More than I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job programming my Harmony One. I wish I could do it as easily as he.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy technicians are very good. Very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yuri from Geek Squad rules!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yuri Did a great job!! He was very professional, fast and he answered all my weird questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great job on programming our new remote.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician did a quick & accurate job programming our new Logitech remote,

    I would recommend this to a friend