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Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 140 Showing 2,781-2,800 of 3,599 reviews
  • Rated 4 out of 5 stars

    Setup my remote control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Help setup my remote control and showed me what to do to change stations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new logitech remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent work by Geek Squad and the explanation on how the new unit would work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I was looking for! Great service! Very helpful associates

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So very thankful we did not try to install this on our own. Very helpful guys with lots of patience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nakitto is a Very good installer. Professional, patient. courteous and informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we wouldn't consider purchasing another electronic item without using the geek squad

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not much instruction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was very friendly and courteous, however, they quickly programed the remote and as quickly, gave instructions. Did not leave me with any thing but the remote, nothing to refer to. Seemed very knowledgeable as they tweaked a few other things for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Zach did an outstanding job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zachary was very professional and knowledgeable. He provided excellent customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad was Great, took care of the problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job as always ! I love Geek squad

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Things went well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job and explained everything that needed to be

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, efficient , polite and got the job done !Thank you !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just placed call and agent handled the issue very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionalism

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend Robert M. to do any work in your home. He is the utmost professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice remote to use for multiple devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote was programmed by a Geek Squad Agent to update the date and update the remote software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found that the complexity of the remotes functionality required guidance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents did a great job & explained every thing in great detail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very convenient just a bit "touchy" so you need to be sure of the "blaster" location

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent reprogrammed remote and showed how to use. Very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Amp.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds extremely well for the price paid. Surround sound is incredible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bill has been to the house before and is great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bill has been to the house before and is great....

    I would recommend this to a friend