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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3598 reviews

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90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 140 Showing 2,781-2,800 of 3,598 reviews
  • Rated 5 out of 5 stars

    Efficient service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just placed call and agent handled the issue very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality work by Geek Teck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was outstanding and responded to all of my concerns and questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great professional job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This guys know their stuff. Great job guys! Very impressed with their knowledge and experiance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Things went well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job and explained everything that needed to be

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, efficient , polite and got the job done !Thank you !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new logitech remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent work by Geek Squad and the explanation on how the new unit would work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    can't do this unless you are a techie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's too bad that it takes such a complicated process but that it the way the technology is going

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bill has been to the house before and is great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bill has been to the house before and is great....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nakitto is a Very good installer. Professional, patient. courteous and informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we wouldn't consider purchasing another electronic item without using the geek squad

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So very thankful we did not try to install this on our own. Very helpful guys with lots of patience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found that the complexity of the remotes functionality required guidance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents did a great job & explained every thing in great detail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Zach did an outstanding job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zachary was very professional and knowledgeable. He provided excellent customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent reprogrammed remote and showed how to use. Very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionalism

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend Robert M. to do any work in your home. He is the utmost professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very courteous and professional while working efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Amp.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds extremely well for the price paid. Surround sound is incredible

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fixed the programming on my Logitech remote.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote is very finicky and the Geek squad got it to work again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It was working afterall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad rep found that the remote had reset

    I would recommend this to a friend