Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3598 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 142 Showing 2,821-2,840 of 3,598 reviews
  • Rated 5 out of 5 stars

    Great Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad set this up for me expertly. Very happy with service.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Unsatisfactory Service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the mounting was done OK. The other service, antenna, etc. and Harmony Remote Control programming was unsatisfactory on both dates., March 2nd, and March 20th. Someone was supposed to be here on March 18th, but never called to say they were not coming and I had to reschedule. Instructions were requested on use of remote to be emailed to me since Isaac was verbally telling me, which was unsatisfactory. Never received anything...he also said the previous person did not do it properly. Very confusing and no printed directions for use with purchase of remote. Paid $49.99 twice and still do not know how to use remote properly. Request refund of these charges.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good Reinforcement -

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up doing most of the programming anyway. This was an add on to the warranty and installation of the 78" curved Samsusng. Tech had issues connecting to Harmony on his PC so I did it on my laptop. It was better to do it myself anyway and ask about any questions that came up in the process. Based on the on-site support, it is worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for short range communication.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes we have a need for communication and these radio's answer that need for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Geek Squad service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad tec did an excellent job, fully explained controllers capabilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK service the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the service people were on time and very easy to deal with .Everyone was very competent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT Team for installation!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team went above and beyond and far exceeded my expectations!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation on our new TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installer for our new HD 4K sony Smart TV was very knowledgeable and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always do a great job.showed up on time and explained how everything worked.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad always provides us good service and are professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Magnolia folks did a great job reprogramming my Universal Remote to add Apple TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good job done

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad associate arrived on time and performed the installation successfully

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VG

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All work completed timely and correctly and performed well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The store has been helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People at the store have been very helpful with choices and how to use the items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really helped me get going and now i dont hvae to program any of my five remotes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad program my remote I was happy with the work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were very professional and helpful

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great listening to what we needed and did it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT REMOTE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EVERYTHING THAT I WANTED IN ONE REMOTE. GOT TIRED OF USING 2 OR 3 OTHER REMOTES.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What more can I say about the geek squad. These guys are great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast and easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good way to go if you need to connect your personal remote to all of your devices.

    I would recommend this to a friend