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Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 142 Showing 2,821-2,840 of 3,599 reviews
  • Rated 5 out of 5 stars

    She did a great job installing my universal remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She installed it quickly and answered all my questions.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I have never seen the technician who called

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was expecting a technician to come over to my home. And he did but he rang the back door while I was busy doing things inside . He was supposed to call me but he called me on a landmine phone which we never answer this number ever, it was meant for our wifi and internet service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very courteous and knowledgeable. Willing to explain how equipment works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad tec did an excellent job, fully explained controllers capabilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK service the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the service people were on time and very easy to deal with .Everyone was very competent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation on our new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installer for our new HD 4K sony Smart TV was very knowledgeable and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad set this up for me expertly. Very happy with service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always do a great job.showed up on time and explained how everything worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT Team for installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team went above and beyond and far exceeded my expectations!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Magnolia folks did a great job reprogramming my Universal Remote to add Apple TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad associate arrived on time and performed the installation successfully

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The store has been helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People at the store have been very helpful with choices and how to use the items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really helped me get going and now i dont hvae to program any of my five remotes!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad always provides us good service and are professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT REMOTE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EVERYTHING THAT I WANTED IN ONE REMOTE. GOT TIRED OF USING 2 OR 3 OTHER REMOTES.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good way to go if you need to connect your personal remote to all of your devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech Harmony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote is fairly easy to use. We had the Geek Squad gentleman program it for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VG

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All work completed timely and correctly and performed well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good remote controler

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This my second purchase for a remote controller. Gave the first to my daughter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What more can I say about the geek squad. These guys are great

    I would recommend this to a friend