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Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 143 Showing 2,841-2,860 of 3,599 reviews
  • Rated 5 out of 5 stars

    Guys are knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always count on Geek Squad for our technical issues and they never disappoint.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Unsatisfactory Service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the mounting was done OK. The other service, antenna, etc. and Harmony Remote Control programming was unsatisfactory on both dates., March 2nd, and March 20th. Someone was supposed to be here on March 18th, but never called to say they were not coming and I had to reschedule. Instructions were requested on use of remote to be emailed to me since Isaac was verbally telling me, which was unsatisfactory. Never received anything...he also said the previous person did not do it properly. Very confusing and no printed directions for use with purchase of remote. Paid $49.99 twice and still do not know how to use remote properly. Request refund of these charges.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always have a good experience when using the services of the geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad program my remote I was happy with the work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were very professional and helpful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great listening to what we needed and did it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Competent, friendly rep.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The man who installed my tv was very friendly and professional. He knew his business!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    helpful for someone not tech savvy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was helpful took plenty of time to explain how to use new remote controller

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great work and product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed. Still need assistance to correct the original situation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not have program my remote myself !! I am very happy having it done !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmony works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad recommended and does all promised; setup was easy the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally all in one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service personal was great and really knew what he was doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My help was a success.,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only was the problem fixed, but I also got my computer reconnected to my home theater.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was awesome in going over the use of my New remote!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried and failed on my own...the GeekSquad guy knew his stuff. Could not be happier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always the geek squad came through - on time, polite, and technologically savvy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I figured best to buy plan for a remote since it will get beat around

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product. Great installer. The product is sti

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Great installer. The product is still not working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy provided professional service and explained remote well after personal in home set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great...Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Time saver...from three remotes to 'one'...couldn't be easier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The work was done very well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Geek Squad, they have always come through for me.

    I would recommend this to a friend