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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3598 reviews

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90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 146 Showing 2,901-2,920 of 3,598 reviews
  • Rated 4 out of 5 stars

    Harmless ny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little hard to operate but so far so good. Liked the one we had before better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two thumbs up to the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a wonderful job setting up my components.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Most people can figure it out.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have felt OK with this until the screen came up a couple of months after I bought it with a screen that showed an information screen and then would not stop bringing it up. You could not turn off the TV or change the the channels. I have two of these remotes and 1 out of the two works fine the other one that gets used more had this happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmony remote works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek was cheerful and knowledgeable. Made it all real easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were prompt snd programming went very smoothly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did great job installing my new TV equipment

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job installing my new TV equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time and immediately solved my issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from the Geek Squad. Worth much more in value than dollars paid

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Harmony service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend highly using the Harmony remote and programming service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks done good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the remote programming with home theater set up. Fairly complex but done quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All In One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great having one remote that controls Dish, the TV and the Blue Ray

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from the Geek Squad sent.l would recommend them to friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent was great in setting our tv to the remote

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was great to have this put together for me. Was slightly pricey for what they did, but helpful

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I ordered the wrong one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t use it and had to return it because I should have ordered one called “Harmony”. I’ll just live with two remotes now, so … Geek Squad was very helpful in training me how to go back & forth with my fire stick.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good --- but have to still use the TV remote to use the "voice command"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easier to control remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job for the installations we requested for the Harmony 700 useage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All together it was worth the cost.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All together it was worth the cost. I would recommend and use this service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We can do it all now with just the click of a button thanks to Best Buy Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad these guys are the Best at What they Do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you need expert help at setting up anything electronic Geek Squad is your Answer !

    I would recommend this to a friend