Customer Ratings & Reviews

I could never have done this even though it is easy for others, so thanks geek squad.

Geek Squad set me up in a jiff. Ask for Derick from Geek Squad SoFlo.

Squad member was very knowledgeable and efficient and professional

The installers from Best Buy did a great job setting up my Universal Remote.

Emil was great! Knowledge and communication was ke

Basically simplifies your life with your remote abilities.

The geek squad agent was so nice and explained everything so well!

The team was on time. They knew what they are doing and were very plesant.

This was just the basic installation of a harmony remote. Nothing special about it.

The customer service level we receive from both of the "Geeks" was exceptional!,,,,

This is the king of remotes, say goodbye to using 4 remotes to watch a movie!

The technician did a very professional job of reprogramming my remote.

Geek squad member was very nice & had this remote in the car. Finally got it working well after getting a new router. However this remote has had a charging issue since the day we bought it. Not sure how long it will last since it has this irritating issue that impacts functional use.

We have been always satisfied with Best Buy service and purchasees

Geek Squad people are nothing short of amazing! Perfect as always.

The technician who arrived at our house to program our Harmony Remot came in a Penske rental van so I know he wasn't Geek Squad. After he attempted to program our remote, he told me to call him after he left if it didn't work. Upon trying to use the remote, it still doesn't work with our Dish Hopper box and when I tried to call, he never returned my call. It was absolutely worthless and a complete waste of money. We have used Geek Squad in the past and they have done an excellent job. Not sure who showed this time.

As always Best Buy has the best products. Know I can always trust them.

This device really puts the control at my fingertips!

Geek Squad makes the job look easy but not for me.

Met expectations for delivery, setup and answers to user questions.