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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3598 reviews

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90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 154 Showing 3,061-3,080 of 3,598 reviews
  • Rated 5 out of 5 stars

    Very Skilled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phillip is a very skilled and very personable representative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your service representative Eddie was very nice and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Geek Squad Agent out to fix my remote. Awesome customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reprogram harmony remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt and fellow worker were great at explaining everything!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a huge fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My general saying is you can't give technology to the aged without a twenty one year old to go with it and show them how to use it! This falls into that category for me. I am not giving up but I find this remote cumbersome and a pain to use...would like my six remotes back that I knew how to use.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was quick. However the geek squad Did it for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A nice upgraded surround sound speaker system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great service installer. (Geek Squad)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NICE TO HAVE TECHS TO GET THINGS UP AND RUNNING QUICKLY.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every thing went great, highly recommend the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional crew that can install everything quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very fast and efficient service-they knew their stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote has all the features you need for up to 8 devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad that I had geek squad program my remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job on the setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was handled very professionally and in a timely manner.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek knew what he was doing.he was very curtious.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service call

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad representatives were professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciated them answering my questions. I would use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek member was very knowledgeable and helpful. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad representative did an outstanding job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the small amount of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better safe than sorry. Have the pros from geek squad do it!

    I would recommend this to a friend