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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3598 reviews

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90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 155 Showing 3,081-3,100 of 3,598 reviews
  • Rated 3 out of 5 stars

    Remote programming for new Sony TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    still needs a tune up tweak on the remote situation.....will make an appt for Geek Squad visit to complete remote tuning!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are great!! Very informative and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely worth the money. Great service. No guesswork.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Call and cancel your cable asap!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works ok. Gets stuck by the sliding doors almost every day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    professional team doing good work -knew what they do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PROGRAMMING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WHAT MORE CAN I SAY WITH THE HELP FROM THE GEEK PEOPLE THINKS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Assistance with reprogramming Harmony remote.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jesse was our Geek. He was very helpful and informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable geek squad member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Explained thoroughly as possible workings of equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgable and customer service oriented,pleasant

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brian Muller did a really great job, we love this guy!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad phone operators haven’t a clue!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again the techs were ill informed by the service desk. As a result, another appointment had to be rescheduled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed. Would highly recommend............

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much easier for the Geek Squad to program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spenser S. was absolutely WONDERFUL! he was on time, he called the day before and gave me his information in case something changed, he called to let me know he was on his way. I recommend spending the small amount of money to have the Geek Squad program your new remote control or whatever you bought so you don't have the frustration. Spenser was and expert, was great at explaining usage, etc. Before I purchase Geek Squad for this, I always felt, I can do this myself. I could have, but it would have taken 2-3 times as long, would have required a large learning curve on my part. This was much better and ABSOLUTELY WORTH THE VERY MINOR COST.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Add On: Harmony Or Savant Programming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no problems to set up easy to much pay f or ect ect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Have not use this prepayed service yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been assured this is a very good application.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    grea tkeyboard and mouse for the cost.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the items that came with the computer tower.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    V.good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was part of a total package that we bought - and all good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I got over 30 channels -- awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NBC could not be picked up; but overall very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was Great service from the gentleman that came out

    I would recommend this to a friend