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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3598 reviews

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90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 177 Showing 3,521-3,540 of 3,598 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad spot on on programming Harmony unit,

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install hooked up stereo unit to Onkyo receiver & wire management was perfect

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Harmony remote

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came to reprogram our Harmony remote after being disconnected for 6 months due to damage to our home. We were not able t live here. They did an awesome job. Very personable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and expert workmanship. All repair and reprogramming done excellently.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Harmony Remote

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service was great! Jared was awesome very knowledgeable he knew what the issue's were with my Harmony Remote and he solved the problem.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Excellent service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fixed our current universal remote so we didn’t have to purchase a new one!

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Remote programing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Techs re-programed my universal remote. Did an excellent job

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Harmony remote set up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician came to my home and set up all the pieces I needed set up on my tv. He did a good job of explaining how the remote works.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Hooking up my Sound entertainment center

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mount my tv and connect my ps3,ps4 Xbox 1 and my Roku. And then program everything to my Harmony elite remote And my Denon receiver

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad activated my new remote

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys activated my new remote control and showed me how it worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nothing Like a Challenge!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The challenge was to mount a new 77 inch TV to the interior of an exterior wall. Not your typical stick construction but rather a Quad Lock wall containing six inches of concrete contained within two inches of Styrofoam on both sides. Couldn't complete the job on the first visit because they did not have anchor bolts long enough to firmly attach to the concrete wall. Had to order longer bolts and came back about a week later to finish the job. Installation was completed successfully in a very professional manner. Very impressed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Answers all my wuestions

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys programmed the remote set up all the services. These guys are very knowledgeable. They went above and beyond.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmony remote service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job and explained everything to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad agents' services.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two agents worked to modify my television settings so that I could access Netflix again, after Netflix changed its tv requirements. The Roku stick I had delivered to my house was returned. As always, the geek squad agents were outstanding in their services.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad comes to the rescue

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did an excellent job of updating my Harmony and allowing my TV to function with Roku

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Geek Squad did an excellent job

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did a great job hooking to all of my devices

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Too much information for seniors.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were great but msybe they should have gollowed up with written instructions for crrtain complicsted sequences such as getting to Amazon Prime. Were stuck because my husband cant remeber how to get there, smong other things.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Geek Squad showed us how to use this Rmote.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having ONE remote for everything from Dish to Roku, etc. My son is not as happy with it as I am.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Programed Harmony remote.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent programed my Harmony and did a wonderful, professional job. Thank you Geek Squad

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fixed my remotes

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent check all of my remotes and got them working as they were meant to.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Programmed my new remote

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent programmed my remote and explained how to use it !!

    I would recommend this to a friend