Customer Ratings & Reviews

The technician agent set up my Harmony remote to the internet and explained on how to use it.

Tech were polite and hospitable. Introduced themselves and explain the process and the purpose of the tech support. Great customer service.

Set up techs were fast and courteous. Took their time explaining the new remote features.

Technicians immediately identified the problem and made the repair within 20 minutes.

I love having access to all my media devices organized in one place. No more remote clutter on the end tables or coffee table, or searching for the right remote to use.

The agents had a problem programming the Harmony remote in order to make all components switch from TV to Movies. Problem was eventually solved.

Programmed my universal remote, Alexa, and harmony hub. Challenging but the agent overcame all the hurdles and got it all up and running. Job well done!

Develin was our geek squad representative and he was amazing. He help with the stuff I didn’t understand and walked me through until I could operate everything!!

The geek squad was very helpful and knowledgeable. We really appreciate them

They came found the problem corrected it and left. Always polite and explained everything in terms I could understand

The 2nd service to reset up my products was superior in every way. He reset up both rooms, carefully explained everything to me and now I know how to use my new TV sets.

The agents programmed our televisions, remote controls and mounted our TV's perfectly and proficiently!

Knowledge staff who resolved the issue quickly. Very professional and took the time to answer my questions.

The technicians were amazing. The product is lacking in area of quality. Very sensitive device and not user friendly.

TV, speakers and remotes all connected, and Jonah and Steve did a superior job in a very, very professional manner.

The agents programmed my remotes and made sure everything worked properly.

Very good and competent service. I have found the Geek squad to be a reliable support team for my technology.

The agent programmed the remote to my tv and receiver. Now I just use one remote and can access the sound control for the speakers.

The agent got the job done quickly, he was friendlyand complete>

One of the better values in our home entertainment purchase. The tech did a very good job programming the remote and explaining operation and features.