Customer Ratings & Reviews

Geek Squad came out to fix a thorny issue with home audio. The Sonos system that supports speakers around the home is inconsistent, difficult to ascertain why connections fail, and overall somewhat fragile. GS team very patiently fixed the issue and it has been working for past 18 months. Unfortunately it now is back to being problematic.

Highly recommend getting a sound bar makes a big difference

The agents did a amazing job installing the sound bar!

Alex was awesome set it up quick and explained everything

Geek squad installed the bar and it is perfect, great job

The agents did a great job with the install. Very clean

The men came and connected everything. They made sure I knew how to operate the system and the remote. They were efficient and thorough. They took all the boxes and paper from the boxes with them and made sure we were happy with the product.

total tech connected my rear speakers with sound bar

This sound bar is the closest you can get to surround sound with out all of the trouble of installing numerous speakers.

Individual did and excellent job and he took a lot less time than we could and this way we know it was done right.!

Installation was fast and easy for us to understand.

had all the toys and could not get them to play together nicely Gregory new how to get them to all play nice

The agent mounted my tv and sound bar. Corey was very professional and helpful!!

Cory’s work was quick and efficiently done and he did a good job of explaining the sound bar operation. He cleaned up after himself taking care of all the boxing material. Was also very personable

The agent delivered and set up the TV and the soundbar. Shannon was excellent and provided helpful information.

The Geek Squad tech installed my sound bar and had it working in a short length of time.

I am very pleased with the great service I received from Roman with the completion of my sound bar system speaker stands assembly! He was personable, polite, professional, knowledgeable, and efficient. Well done Roman! Thank you!

I had to have many followup visits after the initial installments of a TV and a surround sound receiver for various reasons -- settings not working on the TV and/or receiver. The Geek Squad crew and the outside agent that was sent the last time did their best to connect and/or address the issue(s). There's some sense of peace of mind knowing I can reach out and book an appointment as the need arises. And they pretty much kept to the appointment time and kept me in the loop as to their arrival times.

The Geek Squad Agent that came out to my home, was a kind, to the point individual. I had a unusual issue - I bought a NEW item, someone thought it was cute to ship me an open box of the sound bar and it came "from the local store". I gave him, the wrong item for the correct item - Life was merry

they took no time on set up my surround system, even show me how to adjust it to my needs