Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7919 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 7,919 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Sound Bar Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Geek squad install my Bose sound bar with the Sony 4k TV and it is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Efficient and professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed a center channel to speakers and made sure the sound was perfect before leaving!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job salesman Bill and installer Nate

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bill came over and got the ball rolling on our job. Because we built all hardware into a ventilated hall closet we needed to talk to equipment with my phone. Nate came in for install and did a very neat install. Wire ties, with wiring trimmed perfect basically a professional install. He set up Sonos app. on my phone and EXPLAINED how it all works. We will be using the Best Buy store and Geek Squad this fall to update a couple more speakers and help us with TV options. Great Job Guys!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great setting up sound bar and perfect sound and location and connecting to TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation services by the Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were awesome - they mounted my flat-screen Tv and hooked up my speaker and cable. Worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Squad can connect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad can connect a sound bar system. Perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Geeksquadnumberone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job! Looks professional installed and completed in a timely manor

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Happy Customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an excellent job troubleshooting the original setup. Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek squad did a really good job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar works great. Love the sound. The TV and sound bar work good together

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    They were very efficent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two squad members came in, got to work and made sure everything was ok with me and I understood how to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Service was wonderful. You

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys set everything up quickly. Very knowledgeable. Everything works perfect. No problems at all.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my equipment neatly and effic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my equipment very neatly and made awesome suggestions during the process

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    tec did a great job

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek Squad took down my old sound system. and then set up the new sound Bar and show how to use it

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Geek squad installation.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were able mount my new sound system and connect everything to my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great installer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was knowledgeable and friendly. Helped in areas probably outside his scope of my order and it was greatly appreciated!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service - Well Worth Having It #3

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I consider this part of my Premium Service already reviewed. They guys from Geek Squad did the connections of my audio equipment (my 7.1 surround system) and my blue-ray player, once the new TV was installed on the wall. They ensured all equipment was properly connected and operating. They provided a demo on how to use the new voice remote control to do TV functions, and operate connected equipment. There wasn't anything they did not show me. They were great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Soundbar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound thanks to perfect installation and calibration!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    speaker install

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team installed 5 speakers into the wall. they did a great job. professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleasant helpful and efficient. (It is ridiculous to require more than a minimum)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Help

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am about as unhandy and untech as is possible so I always have things installed. Before Geek Squad I always had things installed and it was hit and miss. Sometimes they were excellent, sometimes not so good. Every time I have used Geek Squad they have been excellent and explained everything very well. They seem to sincerely want to know that you understand what they are doing and how things work. Never rushed. I would definitely recommend Geek Squad.

    I would recommend this to a friend