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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 7,928 reviews
  • Rated 5 out of 5 stars

    Kudos Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was going to install my new sound bar myself, but so glad I had the Geek Squad handle it ! They are so much more familiar with the interface with my new tv and I’m sure I would have struggled to accomplish what they did quickly and professionally. They also had suggestions on placement from my original sound bar which made much more sense and looks much better

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs installed my center speakers and calibrated all the surround sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    LG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound bar I have bought this year great listening sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer Repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung washer had a line come loose after first week. Geek Squad Tech came out "bandaged" line until they could have another one shipped to may house. Repaired quickly, very friendly and competent. Did a great Job.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would love the LG sound bar. Sound is absolutely fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek squad installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents connected soundbar very fast forus and sounds great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best installation ever by the Geek Squad Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best of the best. I would recommend the Geek Squad to anyone getting any tv, Soundbar etc from Best Buy. Smartest thing I ever did. Can't thank them enough!!!

    I would recommend this to a friend
  • Cons mentioned:
    Soundbar

    Rated 4 out of 5 stars

    Help. Sound bar not working correctly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar is not working correctly!! Please help!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Polk sound board

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    set up is great....very through.......we are pleased

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    BOOM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sounds great! Really makes watching tv an experience

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Subwoofer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good installation. Still waiting on hooking up the subwoofer.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad were Amazing, Fast ,Curtious, very Cle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Add on soundbar, with TV purchase. Quick installation!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad guys were fast , thorough and did a great job Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very personable and knowledgeable installers. Very impressed with the cleanliness and knowledge of products looking forward to using Best buy again they're excellent with great management

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    PRINTER AND SOUND BAR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT GUYS. MADE HOOKING UP OUR SOUND BAR AND PRINTER LOOK EASY. HOWEVER, I KNOW BETTER. SUPER JOB.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Looked up surround sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great, sounds fantastic, Geek Squad did a great job tying the TV and surround system together

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Squad is awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installation was efficient, professional and seamless. Results is great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Quad Consistently Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always on time Safety concerned Efficient service Answers all my questions

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Sound box installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great connecting sound box!! Courtesy and politeness!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Gquad install of tv and soundbar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was done quickly and extremely well. Installers were knowledgeable, professional and friendly. However, I’m extremely upset about being told twice that I would not be charged and was.

    No, I would not recommend this to a friend