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Customer reviews

Rating 4.5 out of 5 stars with 7896 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 7,896 reviews
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Fantastic this one word says all there is to say

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Franco & Scott connected it to all my devices.Will not hesitate to recommend you services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    speaker install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team installed 5 speakers into the wall. they did a great job. professional and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job of install. Very courteous and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always had the best experiences with best buy home services…year in and out…no matter what the product! Super capable, helpful, professional, and always friendlt!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    They were very efficent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two squad members came in, got to work and made sure everything was ok with me and I understood how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My earphones were connected to my tv quickly. The explanation given on how they worked was clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service - Well Worth Having It #3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I consider this part of my Premium Service already reviewed. They guys from Geek Squad did the connections of my audio equipment (my 7.1 surround system) and my blue-ray player, once the new TV was installed on the wall. They ensured all equipment was properly connected and operating. They provided a demo on how to use the new voice remote control to do TV functions, and operate connected equipment. There wasn't anything they did not show me. They were great!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my try quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and sound bar. Corey was very professional and helpful!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nothing more at this time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appointment time was good. Daniel was courteous and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys were awesome.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Mediacom man disconnected my sound system when trying to replace my cable box and didn't reconnect all of the cords. I no longer had the beautiful surround sound that you installed for me. Your crew looked at the mass of wires behind my equipment and were able to reconnect everything. They were very nice, certainly knowledgeable, and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Help

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am about as unhandy and untech as is possible so I always have things installed. Before Geek Squad I always had things installed and it was hit and miss. Sometimes they were excellent, sometimes not so good. Every time I have used Geek Squad they have been excellent and explained everything very well. They seem to sincerely want to know that you understand what they are doing and how things work. Never rushed. I would definitely recommend Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent!! Very friendly and professional!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our tv & sound bar. We had the wires hidden and the did a fantastic job!!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was knowledgeable and friendly. Helped in areas probably outside his scope of my order and it was greatly appreciated!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He got my surround sound up and running and was very helpful in his tutorial of how I need to use the remote control

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very outstanding done a good job and very nice. And everything so far it's working fine.Thank you guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad arrived on time, were very knowledgeable, and completed the job in a timely manner. Great service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional and quick service.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After the mess trying to get it set up in the store I was relieved to have the actual installation go well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    connected the new sound bar and programmed harmony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well done. Quick and professionally done. No problems. Took the confusion our of the set up. That is what I wanted.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for the faint hearted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not get TV stations, only streamers. And much too complicated to use without readable and more complete directions. Had to have a return visit by installers.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    tv and sound system install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad showed up on time. Wore protective shoe covers. Were polite. Were knowledgeable and really efficient.

    I would recommend this to a friend
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