Customer Ratings & Reviews

The geek squad came out and helped me set up the home theater system so that it’s much easier to navigate with just one remote. I can switch back and forth between internal tv speakers and the home theater with a couple of pushes on the remote. The only hiccup in the process was the appointment was made, erroneously, to set up a sound bar.

Love the sound of this LG sound bar. I would recommend this product to anyone interested in having great sound

The sound on the current TV's is at best fair. Glad we invested in a sound bar to enhance the overall sound quality.

Satisfied with the service. Thank you. Will return to best buy in the future.

Best buy customer service technicians are more than qualified for the installation process of tvs....and accessories and the internet activation systems. ..thanks for your services

The technician didn't use the inculded microphone to set up the system. He had done 2 set up on mono. I went back and set the whole system using the microphone and on screen instructions, I found 2 speakers out of phase! After a few hours it sounds great. I fixed zone 2 to 2 channels. I feel like I over paid for your service that I had to redue

Technician was ontime for installation and explained what he was doing and made sure we understand how the remote controls and soundbar worked at the end of his installation.

Would love the LG sound bar. Sound is absolutely fantastic

Agents connected soundbar very fast forus and sounds great

Great connecting sound box!! Courtesy and politeness!

The installers were wonderful. They set the tv and soundbar up with no issues and even answered some questions we had about another soundbar purchased at Bestbuy. Great service! Thank you

agents did all the work as always kind caring make me understand what is happening with my tv

Never needed a sound bar but decided to try it with lg tv and couldn’t be happier !

Best sound bar I have bought this year great listening sound

The agents connected and now get great sound. Yes!

Tech arrived as scheduled, quickly set up new equipment and disconnected old, tested, explained.

had all the toys and could not get them to play together nicely Gregory new how to get them to all play nice

I love the sound and it's crystal clear! I love it

Agent was on time and was courteous and professional

Quick & efficient, very nice & answered any questions I had about my speakers & setup.