Customer Ratings & Reviews

Great service and sound is great. Would recommend Geek Squad!

The tech was punctual and very professional. His install of the Sound Bar and Surround Speakers was done quickly and without issue. He adjusted the surround speakers for peak output and I'm very pleased with the system. For the price, you can't beat it. I would certainly recommend the System, the Tech, and Best Buy.

Geek Squad dis-assembled old sound system connected to TV and installed SONOS products. Did neak and quick job.

Great service and Best. experience

Techs did a nice job setting up and adjusting the sound bar. it really sounds great and happy.

The agent connected my sound bar and all my other devices

Total Tech subscriber has allowed me to use home entertainment repair service at a reasonable price.. The service personal has been knowledgeable, on time and communicated the solutions to problems that made sense

I love the Geek Squad. They save me hours of frustration reading the directions, etc. they just come in, know what they’re doing, and do it efficiently and professionally! I have full confidence in their workmanship.

The two young men did a wonderful job in setting up the sound system and the tv. They showed us how to use it, and gave us some tips on how to break it in by not going over 50 % volume for a while. The geek squad is very helpful.

Brian was the consummate professional and his knowledge was on full display. Not only did he install the system, he connected ALL my components to work off one remote utilizing the ARC connection.

My sound bar wasn't paired to my TV remote. Serviceman didn't connect it to the TV with an HDMI cord which, according to SONY, is needed to pair it with remote for TV. He, obviously, didn't read the instructions which clearly state an HDMI cord is needed.

The team came and did an excellent job, answered all my questions and made everything nice the way I wanted it. It was a very good experience and I recommend it highly, no issues whatsoever, the price was right and scheduling was straight forward. I did not know what to expect, but my expectations could have been pretty high and they would have still been met or even exceeded. Knowledgeable techs with all the tools and skills they need.

The set up was fast and easy. It was my first sound bar and wished he could have explained it more in depth. He was patient, polite and professional and was in and out quickly.

easy to schedule for product install. available on weekend.

The Geek Squad arrived on time, got the soundbar working perfectly, ad did so quickly. They also mounted the TV on the wall, not making a mess and the job was perfectly. The technicians were courteous, friendly, and knew what they were doing.

The fixed my computer. Hooked up our television everything we asked. Very professional

wish i had a soundbar for my other tv. never knew what i was missing

Removed old wall mount, installed new wall mount and tv quickly and professionally. Team was fantastic. They knew what they were doing! Connected the new TV to our smart remote and surround sound system. Found software update that were needed for all and completed those as well. Spent time explaining functionality of new TV. I would strongly recommend using them.

Wires layout and audio set up within mins and no wires to be seen. Perfect!!

The guys set up my new sound system very efficiently.. they were quick and knowledgeable