Customer Ratings & Reviews

Agents successfully mounted and connected all devices

Geek Squad installation was efficient, professional and seamless. Results is great sound.

Geek Squad connected the components correctly the first time. It is reassuring to know everything is connected correctly.

The Best Buy agents who came to install our tv, sound bar and wall mount were awesome. Worked efficiently and were very careful as they mounted tv to wall with device to hide cables. Took their time to do it right and asked for my opinion along the way to be sure I was satisfied.

The Agent was on time, proficient and very helpful. He made sure we were comfortable with the product before leaving.

The agents connected the Q70 sound bar to our new tv and showed us to use it.

we have used geek squad on many occasions. The only problem I have is the lack of communication between two geeks. Ex: one geek comes and he can't figure out the issue or he may need parts and leaves without completing the job. Then the follow up comes, and a different geek is sent out without all the info or sent without the correct part causing another service call. Much wasted time due to lack of communication

Hooked up everything and made notes for easy chess to the next steps in my repair

Brian was my Geek squad Tech, He was Profesional and informative. I had an issue with my product & he made sure he photographed the issues and reported it. He ended returning to installed my replacement equipment. Hes one of the best!!

The tech was punctual and very professional. His install of the Sound Bar and Surround Speakers was done quickly and without issue. He adjusted the surround speakers for peak output and I'm very pleased with the system. For the price, you can't beat it. I would certainly recommend the System, the Tech, and Best Buy.

They are the best. Friendly, quick and helpful. Will always use them.

connected my tv and soundbar thank you so much. jose was very nice.

Geek Squad guys arrived in a timely manner and got right to work setting up our new turntable to the sound around. They also hooked up our new headphones. The also took care of a problem they worked on their previous visit. But that issue still isn’t working. They tell us the volume gets out of sync when it is being turned on & off. Doesn’t seem like it should though to us. Very frustrating! Otherwise we are happy with the service we received.

Enrique the geek tech is solid. Organized all my cords for a clean look.

The Geek Squad technician used a bracket to attach the sound bar directly under our TV for a professional look.

Excellent job setting up sound bar and works great

GREAT GUYS. MADE HOOKING UP OUR SOUND BAR AND PRINTER LOOK EASY. HOWEVER, I KNOW BETTER. SUPER JOB.

Great service and Best. experience

Geek Squad Agents were on time, knew exactly what they were doing, polite, and very helpful!

Great picture quality, great sound quality, great TV.