Customer Ratings & Reviews

Very helpful and knowledgeable. They helped me set up surround sound and explained the remotes functions.

After some unanswered calls and text and unkept promises I encountered Charles. Absolutely fantastic and knowledgeable guy! Full of patience and courtesy. A great representative of your company. Others could learn from his professionalism and attention to customer satisfaction.

Shane was very knowledgeable and friendly. Installation went without a hitch, he programmed our remote and answered all of our questions.

I had geek squad installed my tv to the wall as just let a professional do it as i know i would of messed something up or it would of been crooked. The geek squad tech was in contact with me throughout the day and installed it very quickly and set up everything to the tv.

Geek Squad arrived at agreed time. Very professional and knowledgeable. Evaluated old device to confirm it was not working before installing the new soundbar. Great customer service.

The Geek Squad representative was very knowledgable and he was on time. Dis his job proficiently.

Wires layout and audio set up within mins and no wires to be seen. Perfect!!

the agents installed my system with quickness and were helpful with tips

When the Geek Squad came out to set up our new audio system to link to our entertainment system and universal remote, I wasn't too sure how well it would go. Our last system had major problems--the audio would increase to maximum level all on its own with the use of a remote, so we had to often manually adjust it. The Geek Squad technician had no problem setting up our new system. It now works like a charm...haven't done anything manually with it--EVER! Thanks guys!

Techs did a nice job setting up and adjusting the sound bar. it really sounds great and happy.

The 2 service people were on time, courteous, informative and overall service at its best. I have had great experiences with the Geek Squad members thru the years on delivery of new apppliances and TV's,

Wireless subwoofer and wired speakers set up for a new TV. Much better quality than sound from the TV itself.

Great Job. Profession, clean efficient install! Thanks...GS! :-)

The fixed my computer. Hooked up our television everything we asked. Very professional

Sounds like im in a movie theater. Great purchase

Geek Squad not only installed the sound bar, they showed us how to operate it as well as operate the TV. What an efficient team! Thanks so very much to the team that came out to do all the installation. Very pleased with your work.

They hooked up my sound bar and I am enjoying my new tv with my previous sound bar. The Geek Squad was so fun and professional in installing the sound bar. I had a Vizio sound bar and they thought it might not connect using the new Samsung Tv remote but it did!! I only need to use one remote!

Once again a great job done by the professionals at Geek Squad! They took the time to set up my system, including stalling wall mounts, and walked me through all of the options on my new Vizio Elevate system. While they are a little expensive, Best Buy stands behind their work and will make things right if there is a problem. Great job!

I purchased the sound system and installation from bestbuy and had geek squad do the install.Geek squad did a fantastic job and even came back for a quick tutorial when my daughter had a problem turning the system on.Thank you for the splendid service

The sound bar is great. Makes all the difference in the sound