Customer Ratings & Reviews
- SKU:
- 8912061
Customer reviews
Rating 4.5 out of 5 stars with 7928 reviews
(7,928 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Connectivity
Rated 5 out of 5 stars
Geek Squad installed my received quickly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents installed my received and connect it to all my devices
This review is from Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
He was the best,
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not tech savvy at all, the installer made my purchase worth wild.
This review is from Soundbar Setup
I would recommend this to a friendRated 4 out of 5 stars
On time and quick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team was on time, called when they were on their way and set our entire system up as promised. Could have used a bit more details on the use of the system but satisfied overall.
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Audio sounds fantastic!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Several components were connected to 75" tv. Sounds like I am in the theater! Worth every penny.
I would recommend this to a friend Rated 5 out of 5 stars
Geek squad install my tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had geek squad installed my tv to the wall as just let a professional do it as i know i would of messed something up or it would of been crooked. The geek squad tech was in contact with me throughout the day and installed it very quickly and set up everything to the tv.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad did a great job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installers were wonderful. They set the tv and soundbar up with no issues and even answered some questions we had about another soundbar purchased at Bestbuy. Great service! Thank you
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Installation
Rated 4 out of 5 stars
Nice job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did a great job. Clean and careful made sure everything work
This review is from Soundbar Setup
I would recommend this to a friend Rated 4 out of 5 stars
Nick and efficient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came in to adjust the Soundbar and make sure Tv was working properly.
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Installation
Rated 5 out of 5 stars
AS ALWAYS--PERFECT!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.INSTALLATION DONE QUICKLY AND PROFESSIONALLY--AND AS ALWAYS VERY PLEASED
This review is from Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
REMI THOMAS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent work!!!Your agent came in and went straight to work, she did all the measuring and put the wall mount up in perfect place. She then had her friend ?Tony I believe come and help her hang it in place. After that she set up the sound system and programed the TV and DVD player. she did all that in about 30 min.
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We’re able to re-connect sound bar that hadn’t worked for months.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Sound bar connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good connection of sound at to tv but poor explanation of how it worked
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Geek squad installed my soundbar system very quick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents did a great job installing my soundbar system to my Tv
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Proficient service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were great and even made sure that his sound was just like he wanted it.
I would recommend this to a friend Rated 5 out of 5 stars
Awesome!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Guys were great! I couldn't figure out a pretty simple issue, but they didn't make me feel like a total idiot. In fact, they complimented me on the overall setup. Will definitely use them again when I get in over my head. Which is about every six months, lately. Thanks, again, Best Buy, for the Geek Squad. Start sending these guys back to work!
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Receiver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quick and helpful clean work and answered all my questions
This review is from Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
Sonos router issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very friendly agent. The problem was with my router and a Sonos update. We called Sonos and they required a direct connection via ethernet and so I had to order a cable. The next day I was able to resolve the issue with a Sonos techs
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Connectivity
Rated 5 out of 5 stars
Installation was nicely done
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents did a great job connecting the surround system.
I would recommend this to a friend Rated 5 out of 5 stars
Leave it to the pros
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect and professional great team. Made my life easy
I would recommend this to a friend- Pros mentioned:Installation
Rated 5 out of 5 stars
quick and efficient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.mounted tv and completed installation of all connecting devices
I would recommend this to a friend