Customer Ratings & Reviews

Geek squad come out hook up my sound bar quickly but loved there work.

Technician was ontime for installation and explained what he was doing and made sure we understand how the remote controls and soundbar worked at the end of his installation.

This sound bar is perfect for my 55" TV. I am really happy with the purchase.

Agent was friendly and helpful, installation went well

Went the extra mile to make sure that my system was exactly the way I wanted it.

always had the best experiences with best buy home services…year in and out…no matter what the product! Super capable, helpful, professional, and always friendlt!

The two techs were very courteous and professional. They arrived on time and sent me arrival updates. They were quick, less than 15 minutes to set up! I am not very savvy when it comes to doing things like this myself. I am glad that I didn’t attempt to do so. Totally worth it!

Technician called to say she was available earlier than expected. She had the sound bar connected and calibrated quickly, then proceeded to ensure all of my devices were synced and worked properly.

The gentlemen who did my install and programming were excellent

The Geek Squad technicians did an awesome job in connecting my sound bar. They went above and beyond in taking the initiative to mount my soundbar and explain all instructions to me in detail. Extremely knowledgeable and professional crew. Highly recommend!

My TV and all other devices was hooked up with in a few hours

I have only had to use them once and the guy that come to our house was awesome,

When he arrived he had the the he needed to connect my TV. He was very polite and had all his safety protection on. He was very knowledgeable on what he was doing and took his time to make it was done correctly. He went through everything with on how to operate the remote and he did a fantastic job on making sure you could not see the cords.

I purchased the sound system and installation from bestbuy and had geek squad do the install.Geek squad did a fantastic job and even came back for a quick tutorial when my daughter had a problem turning the system on.Thank you for the splendid service

Great job with the set up team.My only complaint is that they did not have the parts to hook up my second set of wireless headphones to my DVR . I'll need to buy two components in order to connect it. I'm not able to do install of this device once I buy the parts needed. I'll need to fine a relative or neighbor to do it.It would be too expensive to get the GEEK Squad to come back for that minor issue.

Aaron, my geek squad tech, brought me a universal remote as I requested, programmed it and corrected the other gliches that the initial agent, Alex, had left behind. He was thorough in his explanations and called me back when I had a followup question. We worked it out by telephone and I'm happy with the service I received from Aaron. Too bad it took 2 visits with 2 different agents to get it done.

Geek squad just “did the job” quickly and immediately! No floundering to figure out what needed to be done - they knew how!

Did a good insulation for me. I would recommend a friend to use the service.

Our technician knew how to set up our stereo system and TV in a fast and professional manner. He also explained how to work both with the remotes. However, I could not find the 4th speaker for him and now I have found it, so we will soon be setting up another appointment for the speaker and to also look at our printer. Thank you in advance.

of the Bose sound bar and sub woofer and the sound is great!