Customer Ratings & Reviews

The bestbuy tech team connected my 65” Samsung to a corner wall mount and were great working with me on the exact height and placement so it was just like I wanted. Then they hooked up the audio system, DVD, cable, and programmed a new Logitech remote. They explained it all to me and made sure everything worked before they left. All cords were hidden and it works great.

Will continue to use GEEK Squad to my laptops and other electronic devices

hooked up my new tv and programmed it to my liking

Had problems with the the first contractor not knowing the products he was hooking up. Called Geek and they sent two real agents to correct the problem. They did a great job and fully explained the remotes and their function. Left a card in case of another problem. The next day the Net Flix Would not load and asked for my password. Caled again, The agent told me to reboot thr router. It worked!!. Great customer service.

Parker contacted my before and showed up on time. He installed my Sonos system within one hour and explained every step he did.

It was a simple set up and field agents answered a few questions I had.

The agent programmed the two Samsung TVs with the sound bar.

Recently I needed help from The Geek Squad on a TV audio issue. I called my local store, East Side Tucson, and was treated with prompt, friendly, service. Response time was excellent and the home visit had every working in sort order. I highly recommend The Geek Squad and their knowledgeable personnel.

Great to have all components hooked up and not the need for more tha n one remote

The two technicians, arrived earlier than expected, notified me of their coming by phone, and they were respectful of our home, They worked dutifully in addressing the two issues that we needed them for.

Set up all my devices to work with one remote. All my devices run through my receiver now.

They did a very professional job and answered all of my questions.

installed and provided cables available at time of install ....sound also

Geek Squad not only installed the sound bar, they showed us how to operate it as well as operate the TV. What an efficient team! Thanks so very much to the team that came out to do all the installation. Very pleased with your work.

Geek Squad is so professional and so helpful. They are very good at everything they do.

They did all the work, explained the set up and made it easy. Well worth it!

The agents installed a new sound bar by disconnecting old devices then connecting the sound bar to our smart television. They performed the service quickly and organized all our old equipment that they disconnected by rolling up the cords then neatly placing all items together so they were easy to store.

The in-store staff was very helpful and familar with product.

FOUND OUT THE TV AND SOUND BAR ARE POOR QUALITY THE TV WILL NOT COUPLE WITH CABLE REMOTE, SOUND BAR DOES NOT HAVE A HDMI PORT. THE ALL IN ONE COMPUTER DOES NOT WALL MOUNT. GEEK SQ. AT STORE CANNOT FIX OLD COMPUTER POWER OUTLET. NOT HAPPY WITH BEST BUY AFTER THIRTY YEARS OF BUYING ALL I OWN.

Just sit and let them to program and you will get the best sound of your system.