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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 7,928 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar is great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar produces great sound and works well with my Samsung TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Bose soundbar was quickly installed. Geek Squad made sure the soundbar software was updated. The Geek Squad member was very professional and nice to deal with in one's home.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Did a great professional job in a timely manner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted it and connected it to my device

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my sound bar did a great job very knowledgeable and helpful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad install device for me very nice and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad well worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eric, Geek Squad agent set up our Bose System and explained everything to us. We are both seniors and not up to date with all the new Technology. He was patient & very helpful. Eric is a valuable asset to your Company. Thank you Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleasant helpful and efficient. (It is ridiculous to require more than a minimum)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound from a wireless system. Had no idea how much I would enjoy Alexa!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    love the new config

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Through the installation of a new audio cable we eliminated three other connectors, perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I bought this service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installer was just great. He hooked everything up & thoroughly explained how everything worked alone & within the system. I am technically challenged, but when Jake left, I completely had mastered the whole system. He also programmed the TV which I had no idea how to do. I was very happy to have had such great service. And what a personable & knowledgeable technician with whom I had the delight to deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Agent was the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dustin got my soundbar set up, showed me how to load apps, set up a music app for me, helped me setting up antenna stations and handled several other items for me. I found him to be knowledgeable, professional, personable and extremely helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound ! Fills the room really well ! Just like being in a theater !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible service - Worth every penny & more!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have now used Geek Squad 3 times, all for different reasons, and all that I can say is that the service, the competency, the professionalism, the timeliness, the courtesies, the education are all great but underlying them all are the Geek Squad people themselves who have serviced my needs. They're simply the best, absolutely delightful people in every regard!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm ROCKING now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your agent came into my home and fine tuned my sound bar system to get the greatest Atmos sound. IT ROCKS !!! thank you

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very timely

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great to the touch I recommend this service and save money

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Speaker fir tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sounds in a good shape and size speaker. Excelente

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were fantastic. They were very polite, professional, and informative. The set up our new flat screen quickly to our existing audio components. They were very patient going over all the controls, specially the universal remote. They also set up the streaming channels and made sure all was working properly before finishing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every thing installed well and clean and quick and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is Outstanding ! Knowledge , friendliness , and ease of scheduling is wonderful and a big relief for this senior citizen ! I heartily recommend the Geek Squad !

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Very knowledgeable installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was very knowledgeable and efficient. He made sure everything was working correctly

    I would recommend this to a friend