Customer Ratings & Reviews

Guys were great! I couldn't figure out a pretty simple issue, but they didn't make me feel like a total idiot. In fact, they complimented me on the overall setup. Will definitely use them again when I get in over my head. Which is about every six months, lately. Thanks, again, Best Buy, for the Geek Squad. Start sending these guys back to work!

We have never been disappointed with our Geek Squad tech providers. They are always so helpful, knowledgeable and help make the install so stress free. Matt and Reese made our lives so much easier. Thank you!

He was knowledgeable, polite, on time & fixed what I needed.

The gentlemen that completed my install were very sweet, polite, and thorough. They answered questions I had, and even made product placing recommendations, which turned out to be amazing. I have since decided to do an in-wall installation, and will be requesting them, through Best Buy, to come back out to complete that install. They were great!

mounted tv and completed installation of all connecting devices

Geek team did a great job of setting and programming my system.

very good set up very good on what to do and how it works and showed me what to do

FOUND OUT THE TV AND SOUND BAR ARE POOR QUALITY THE TV WILL NOT COUPLE WITH CABLE REMOTE, SOUND BAR DOES NOT HAVE A HDMI PORT. THE ALL IN ONE COMPUTER DOES NOT WALL MOUNT. GEEK SQ. AT STORE CANNOT FIX OLD COMPUTER POWER OUTLET. NOT HAPPY WITH BEST BUY AFTER THIRTY YEARS OF BUYING ALL I OWN.

INSTALLATION DONE QUICKLY AND PROFESSIONALLY--AND AS ALWAYS VERY PLEASED

Love having 3 speakers, tuner and DVR connected. Sound is great. Service was great.

of the Bose sound bar and sub woofer and the sound is great!

Nicely done setup of receiver to TV and dual zone speakers.

They were very neat and did a great job installing the equipment.

The agents did a good job connecting my TV with the surround sound.

Guys came out and knocked out even with a hot attic. Speakers look great and no wires!!

Showed up on time, polite and knowledgeable. Walked through options.

I'd had a bad experience with the Geek Squad a few years back and dreaded having them come out and set up my new receiver and TV. Brian Andrade showed up at my door and by the time he left, I was ready to adopt him. The second time he came out, he brought another technician with him and he was awesome as well. Unfortunately I didn't get his name. These guys were courteous, helpful and just all around nice guys. Give them a raise!!!

The technicians who connected my new TV went way above and beyond. They created a work around that made it possible for the TV to fit in a cabinet we had in the house. I can't say enough about their creativity and workmanship.

The agents installed a new sound bar by disconnecting old devices then connecting the sound bar to our smart television. They performed the service quickly and organized all our old equipment that they disconnected by rolling up the cords then neatly placing all items together so they were easy to store.

best buy geek squad was quick & fast & explained everything! exactly what I want & the price I wanted to pay!