Customer Ratings & Reviews

I received awesome service from the geek squad technician. She was knowledgeable, personable, and very professional. If she is a reflection of all technicians service, then I say Hooray to Geek Squad. Quality is a word typically reserved for a product and not a service. In this case the quality of the service was outstanding!

They connected the soundbar. Havent had any problems with it so far.

Excellent very professional guys thy are a gift to the company

I would recommend the Squad for setting up the TV & sound system including the remote. They came back 3 times to get it right & suggested we move the sound bar because the sound was bouncing off the vaulted ceiling to other parts of the room. They adjusted the picture & audio & made sure the remote was programmed & we knew how to use it, including any problem solving.

The agents delivered our huge TV, took away the old huge TV, all the boxes, packing material. A big deal for two semi-invalid seniors. They hooked up all the electronics and showed us how to work everything. We couldn't have asked for nicer or more efficient and knowledgeable guys.

After purchasing a brand new 65" Smart TV and sound bar ($$), certainly didn't want the responsibility of setting it up. Not to mention Best Buy's excellent recycle electronics program. This is a no brainer, the TV and sound were up, working and no mess in an hour (with the old TV and equipment gone). We will use the Geek Squad ALWAYS AND FOREVER! Thank you Daniel & Jillian.

Quick efficient set up, also reviewed different options. Good service.

Technician was efficient, personable, and answered all of my many questions.

So grateful to Preston and manager Nick for doing my basement install today Saturday. In these difficult COVID times they were professional, courteous and very knowledgeable. They both went above and beyond what was expected. I hope management realize how good they are at what they do and what great assets they have. 5 stars!

Great picture and the price was very good. Installation was simple and easy.

Gill & David did an amazing job! They were helpful, kind and extremely knowledgeable.

The Geeks were right on time. Did the TV install very professionally and explained everything in a clear and concise manner. When I had a question about my surround sound system on another TV they took a quick look and fixed it. Two thumbs-up to these guys! I’m a happy camper!

Geek Squad Agent Michael evaluated and improved the connections between our 15 year old Bose home theater system and the new 4K Sony reciever, Sony 4K DVD player, and DirectTV system. He also recalibrated the speakers. His attention to detail improved not only performance but also appearance of our entire home entertainment system. Excellent work! Very happy with results.

Tech team was great to set up our existing Dolby Atmos sound bar. Our new tv is great as well. Thanks for such a professional job.

Was quick helpful repaired all systems quickly and efficiently.

Geek squad installed TV and sound bar/subwoofer. They were knowledgeable, efficient and personable. They were patient answering questions and made sure we were comfortable with our new smart TV. They even responded to a text with a question after they left our house.

I would have given this a 5 star rating but it took two months for our request to be processed correctly and to get someone to our home to provide the promised service. Once the order was correct, the job was flawlessly completed. We have used the Geek Squad for many projects and the service they provide is excellent. Would highly recommend.

Geek Squad arrived at agreed time. Very professional and knowledgeable. Evaluated old device to confirm it was not working before installing the new soundbar. Great customer service.

The technician made it very easy to use our new product to it's fullest potential.

The guys came out and hooked up everything all together. Works great!