Customer Ratings & Reviews
- SKU:
- 8912061
Customer reviews
Rating 4.5 out of 5 stars with 7920 reviews
(7,920 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Connectivity
Rated 5 out of 5 stars
sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the sound bar was very well connected and explained
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad Do Work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Enrique the geek tech is solid. Organized all my cords for a clean look.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Strongsville GEEK SQUAD~AMAZAING GREAT SERVICE~~~~
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you for expertise! An amazing team!! Excellent service!! He went out of his way to make sure we were satisfied! We will always shop at this location and look for this team!
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Connectivity
Rated 5 out of 5 stars
love the new config
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Through the installation of a new audio cable we eliminated three other connectors, perfect
I would recommend this to a friend Rated 5 out of 5 stars
Sounds great with the new TV.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional work done. Totally cleaned up the mess after installation.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Glad I bought this service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad installer was just great. He hooked everything up & thoroughly explained how everything worked alone & within the system. I am technically challenged, but when Jake left, I completely had mastered the whole system. He also programmed the TV which I had no idea how to do. I was very happy to have had such great service. And what a personable & knowledgeable technician with whom I had the delight to deal.
I would recommend this to a friendRated 5 out of 5 stars
Perfect delivery and installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents delivered our huge TV, took away the old huge TV, all the boxes, packing material. A big deal for two semi-invalid seniors. They hooked up all the electronics and showed us how to work everything. We couldn't have asked for nicer or more efficient and knowledgeable guys.
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Knowledge
Rated 5 out of 5 stars
Fantastic service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Knowledgeable staff went the extra mile were polite would request them sgain
This review is from Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
Great delivery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Polite, knowledgeable, did not hurry through the process. Was a very pleasant experience and definitely know more about my TV because of his willingness to explain things to us. Would definitely recommend him to my friends.
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Installation
Rated 4 out of 5 stars
Very knowledgeable installer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installer was very knowledgeable and efficient. He made sure everything was working correctly
This review is from Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
TV install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geeks were right on time. Did the TV install very professionally and explained everything in a clear and concise manner. When I had a question about my surround sound system on another TV they took a quick look and fixed it. Two thumbs-up to these guys! I’m a happy camper!
I would recommend this to a friendRated 5 out of 5 stars
The Soundbar is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two technicians were very careful with handling, unpacking my new Soundbar. After talking to them I decided not to have the Soundbar attached to the TV. I am very happy with their professionalism.
I would recommend this to a friend- Pros mentioned:Installation
Rated 5 out of 5 stars
Great service
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad installed product quickly and cleanly. No complaints!
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
was able to define work job and set up a return
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very skilled, good manners. explained things clearly.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
they are awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the agents were knowledgeable, fast, efficient, & respectful.
This review is from Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
Friendly and Professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We received friendly and accommodating service from these guys! They really know what they are doing and offered solutions to some set-up hiccups.
I would recommend this to a friendRated 5 out of 5 stars
Only Way To Go
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I mounted my previous TV above my fireplace. I decided to have Geek Squad do it for me this time. That is the only way to go. The Geek Squad mounted my TV, mounted my sound bar and hooked up my XBox in 2 1/2 hours. They made all the wiring look neat and hidden. They did in a couple of hours what would have taken me a couple of days to do myself. Definitely the only way to go.
I would recommend this to a friendRated 5 out of 5 stars
Expert in installation and great customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer service! Made sure everything is working properly and making sure that we knew how to use it. Very patient and an expert in his field!
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great guys
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were very patient when showing me how to operate the smart tv.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Friendly service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Friendly, clean service. Very happy with overall set up
This review is from Soundbar Setup
I would recommend this to a friend
