Customer Ratings & Reviews

Matt P. did a superior job of installing the Samsung Q800C sound bar. He is a highly qualified Squad member! I will request him on my next purchase.

I purchased a LG 4K OLED CX Smart TV. Tremendous TV, and the technician connected it to my Sonos Playbase without any problems. He also connected the magic remote to my Sonos for volume control. I appreciated the extra effort. But, Geek Squad, when making installations during COVID, please respect homeowners by using bathroom before you arrive for appointment.

the sound bar was very well connected and explained

Geek Squad team showed up on time and quickly installed it quickly.

Always professional and they are very quick, great job.

They did all the work, explained the set up and made it easy. Well worth it!

The soundbar setup was very easy for the Geek Squad and they made it work for us to hear everything.

I have now used Geek Squad 3 times, all for different reasons, and all that I can say is that the service, the competency, the professionalism, the timeliness, the courtesies, the education are all great but underlying them all are the Geek Squad people themselves who have serviced my needs. They're simply the best, absolutely delightful people in every regard!

Great to have all components hooked up and not the need for more tha n one remote

Tim and Alex were very polite and professional. They are very knowledgeable with the products. Although they were not able to set it up fully (woofer and left speaker were not working), they

The installation did not happen. The universal wall mount contained fine print that identified that it would fit 'most' tv's. I happened to have the one the it did not fit. The technician did all he could to call to get me a refund for the visit. I was satisfied with the customer seevice.

I appreciated the help in setting up my soundbar. I’m not comfortable setting up electronics anymore. Geek squad was efficient in setting up my soundbar and patient in explaining how it works

The young men that arrived to install my soundbar were very knowledgeable and efficient. They answered all my questions and when they left, I was able to operate and utilize all the benefits of my new soundbar...my first soundbar!

Just sit and let them to program and you will get the best sound of your system.

Had problems with the the first contractor not knowing the products he was hooking up. Called Geek and they sent two real agents to correct the problem. They did a great job and fully explained the remotes and their function. Left a card in case of another problem. The next day the Net Flix Would not load and asked for my password. Caled again, The agent told me to reboot thr router. It worked!!. Great customer service.

Very skilled, good manners. explained things clearly.

Geek squad installed my sound bar did a great job very knowledgeable and helpful

These guys continue to impress with their install services. I have used them time and time again, and will continue to do so!

Amazing sound from a wireless system. Had no idea how much I would enjoy Alexa!

Love the sound ! Fills the room really well ! Just like being in a theater !