Customer Ratings & Reviews

Best Buy is the best! We would never be interested in dealing with any other retailer on purchasing TV’s, refrigerators, stoves, ring equipment, etc. Geek Squad genius’s when we need them the best security.

The agent that helped my was excellent and very friendly. He solved my tablet problem quickly and processed the product warranty for me. This is why I keep coming back to Best Buy for my products and why I carry your service contracts. In fact I just talked a friend into getting your contract for her computer. Keep up the good work.

the tech who came out to set up my speaker knew his job and did a good job

Thank you for expertise! An amazing team!! Excellent service!! He went out of his way to make sure we were satisfied! We will always shop at this location and look for this team!

Take the time to answer all questions and to explain other features

Good quality, a bit pricy I think since it is just better sound, no "enhancements".

Installed my system and connected it to all other systems.

I had good Geek Squad service Would recommend to a friend?

the Geek Squad came out and set up the surround sound which is fantastic!!

Great job The repair people who came to the helm did a great job

My earphones were connected to my tv quickly. The explanation given on how they worked was clear.

Happy to have a way to play my vinyl records again.

This group called the Geek Squad are amazing! The professionalism and willingness to help customers is second to none! They will not stop trying to fix the problem if there’s any to their customers satisfaction! You guys are awesome! Thank you for all the things you do for your customers!

Geek Squad expert "J" recently replaced our Sony Soundbar and Subwoofer under extended warranty with new units. She was very polite, yet professional, during her work. My wife and I are delighted with "J's" work and the speed she accomplished it. Thank you.

First TV didn’t work properly and thankfully I was within 15 days of purchase which allowed it to be replaced with no issues. I didn’t take out the insurance on the first tv but quickly bought it for the second. The second tv has been great. Love the color better on the new one as well. I think I just got a lemon the first time, but Best Buy and the Geek Squad were awesome.

Thankfully after one (failed) attempt by geek squad agents to install and hook up our surround sound, they dispatched Mark. He was very experienced and was able to get all our equipment working properly. Plus he walked me through all the features on the remote and made sure I knew how to operate everything. Bravo Mark, awesome job!

the tech support staff make buying and setting up any new electronic item a pleasure. Our tech had it setup in minutes and made sure it worked exactly the way we wanted. This is the BEST 200.00 dollars you will ever spend

Excellent job by the guys! Great surround sound system!

sound bar set up and programmed by geek squad, they did a great job

She checked 2 computers and went over my tv. we were cmpromised and the person said they worked at Best Buy and Geek squad. Not good for me or you!!