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Customer reviews

Rating 4.5 out of 5 stars with 7896 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 7,896 reviews
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I knew that setting up the television and audio equipment was not going to be easy for me. I purchased this audio set up plan- and was so glad I did. They did a very good job, cleaned up any mess that was made during the installation process- and did an excellent job. They two men who arrived at my house were on time, extremely nice and did an excellent job. So glad I purchased the audio set up package.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    good sound bar- does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed better sound projection for the television. good sound bar- does the job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Timely, fast and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knew the product well and installed with required adjustments quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast clean set-up looks great. Explained everything

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek soundbar hookup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After insisting near voice sync was not suitable, Geek tech eventually switched out some hookups and now tv/sound bar is performing as designed to do. I was very frustrated that it took 3 visits to get it right, but i do appreciate your management's willingness to stick with me during the failures Thank you Ken Plunk

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    home service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fixed theater sound. Great professional service!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I miss this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish this was still included with the Total Tech membership. it has been removed from the new program. The new program has no real value to me for the cost.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Missy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech who came out was professional, friendly, and knowledgeable. He walked me through all the setup and how to solve minor issues it any.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad technician did a great job on setting up our sound system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Membership Has Perks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came to install my TV but a part was missing, The first agent went over and beyond to follow-up and find me the missing part. The Geek Squad Service also came in handy when we went to purchase a couple of major appliances a month later. We received discounts on the setup and haul away. I have yet to fully use the benefits of this service.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The additional sound system makes watching sports and action movies so much better!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They connected the soundbar. Havent had any problems with it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came out and were very professional and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repair connections

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was quick helpful repaired all systems quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech installed the soundbar and my new 55 inch Q85 LED TV. Very pleased with installation and would highly recommend this service.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quickly connected the sound system! Very impressed with their service and their knowledge!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was a miss communication on the app, when i tried to reschedule the appointment. Im guessing because its the holidays, the app kept crashing. But two ladies arrived to our house and provided an excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Item was as advertised and worked well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was as advertised and worked well. Item was as advertised and worked well. Item was as advertised and worked well. Item was as advertised and worked well. Item was as advertised and worked well. Item was as advertised and worked well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good job very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good people - professional and knew their job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jake Boinura and associate Zaria were expert, friendly agents who answered all my questions regarding the new system and how to operate it. Great service! Thanks!

    I would recommend this to a friend
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