Customer Ratings & Reviews

Early for appointment. Wore shoe covers. Very satisfied

Installer did great job putting the system where I wanted looked good.

Excellent customer service! Made sure everything is working properly and making sure that we knew how to use it. Very patient and an expert in his field!

Adam, the Geek squad agent that came to the house to fix my surround sound theatre system, knew immediately what to do and how to fix it. In addition, he was very polite and promptly on time. I am so glad I took out the annual Geek squad extended warranty. It’s a pleasure to know that they are there to back everything they sell.

Tech arrived as scheduled, quickly set up new equipment and disconnected old, tested, explained.

Although I didn’t have the sound bar when the tech came to set up TV and device .. he demonstrated where to insert cable and how to program to my specifics. Joel also gave his contact number at the store if I needed him to direct me or come bck and set it up

Yes they did a fine job,knew what they were doing and gave good explanations of hor to use all the equipment,parts,and people to contact if i need sny help in the future

I had the Geek Squad do all the setup for new system - 55" Sony 900E, sound bar with woofer, blu-ray player, network cables, new modem and new surge protector. They answered all my questions on site to my satisfaction. When I had some issues (that were the result of my Internet provider not doing their job correctly), they helped me diagnose the issue over the phone.

They came on time, were knowledgeable, quick and neat

My sound system sounds great. Can't see the cables. Nice neat job.

We received friendly and accommodating service from these guys! They really know what they are doing and offered solutions to some set-up hiccups.

There was a miss communication on the app, when i tried to reschedule the appointment. Im guessing because its the holidays, the app kept crashing. But two ladies arrived to our house and provided an excellent service.

Tim and Alex were very polite and professional. They are very knowledgeable with the products. Although they were not able to set it up fully (woofer and left speaker were not working), they

I appreciated the help in setting up my soundbar. I’m not comfortable setting up electronics anymore. Geek squad was efficient in setting up my soundbar and patient in explaining how it works

The total tech members did a great job. They were very knowledgeable and helped give me a quick rundown on how to operate my new tv and soundbar. They also did a good job of mountinf my tv on the wall. Thanks!

Excellent service, the rep knew exactly how to handle the patient.

The service was great. True professional. Great job.

The agents connected a sound bar to my wall mounted TV, that they had previously installed. They were professional and courteous, careful in these 'Clovid-times', and quick. They were very willing to answer questions and quite informative. We are satisfied with the product and the service!

Easy install on the sound bar but it works perfect.

The agents connected the sound bar and checked it out thoroughly.