Customer Ratings & Reviews
- SKU:
- 8912061
Customer reviews
Rating 4.5 out of 5 stars with 7928 reviews
(7,928 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
It only took two!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The first visit left much to be desired as what was done could have been done over the phone. The second visit was VERY good! The two techs fixed all my problems and offered good suggestions for those that weren't part of why they were here. If I need help in the future I would be glad to have the second squad here any time.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad to the Rescue
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad did a perfect job of installing my different components in TV room. They make the wiring look so professional. I have used their services before and have always been treated great. After setup is completed, they take the time to be sure you know how to use everything. Will continue to use them in the future.
I would recommend this to a friendRated 5 out of 5 stars
Sound bar installation done with ease.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Kyle and team installed the Sonos sound bar, base module and rear speakers. Great job done with respect, professionalism, and the urge for customer satisfaction.
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Installation
Rated 5 out of 5 stars
Friendly, quick and trustworthy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Before I knew it the items were installed without a hitch
This review is from Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
Service satisfaction.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Satisfied with the service. Thank you. Will return to best buy in the future.
I would recommend this to a friendRated 5 out of 5 stars
Setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the agents called me the day before and told me the time they would come and sure enough they were on time, well prepared, had mask, shoe covers, installed my equipment with such professional ease, checked all if my previous installs to make sure they were properly working. Polite and respectful.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad great job.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.l knew I would have trouble if I tried to set up myself, even with help from YouTube. While watching him set up sound bar. I knew then I never could have done it. He also changed my setup on my screen which I never knew was wrong. Iam now enjoying my TV much better than before. Thanks, Geek squad@
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Friendly and knowledgeable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will call geek squad every time. Made it stress free
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service that keeps you from screwing up you system yourself
This review is from Soundbar Setup
I would recommend this to a friend Rated 4 out of 5 stars
work requested was addressed - see above
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are still having minor issues with the sound bar connecting with remotes. Somewhat our systems' having three remotes/too many components. We are just needing to spend more time addressing the isdues and will most likely contact Geek Squad for further assistance.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
The Geek Squad gave me sound again.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Two agents arrived right on time. I told them want I needed done and 1/2 hour later they were done. They volunteered to take the sound bar trash with them and answered all my questions. Great Job!
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Team installed my TV & Sound Bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad Team installed both the new TV (on the wall) and the Sound Bar. They had a hard job with installing the TV since they used the old TV Wall Bracket but in the end, worked their butts off and did a great job. I love my TV and Sound Bar.
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Good smooth installation process overall
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with the installation and professionally done to keep my house looking good
This review is from Add-On: Basic Audio Setup
I would recommend this to a friend Rated 5 out of 5 stars
Terrance was awesome!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am old school and have installed stereo equipment several times in my life but new technology, As in assigning speakers, heck the manual for my new receiver which I had to print out is 382 pages. Terrance was very professional and he got everything working and was a pleasure to do with. Worth every penny!
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great customer service
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Five star service installing my home theater system
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived on time, Very professional and knowledgeable
This review is from Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
So happy we used Geek Squad
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agents connected to a Denon Receiver, Smart TV, Surround Speakers with sub-woofer, DVD, Turntable, CD player, and Cassette player. They explained the Denon receiver and new Logi remote control. There is no way we could have done this. They were execellent and even returned later to see how we were getting along.
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Audio set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Now I have a good quality sound. Workers were great.
I would recommend this to a friend Rated 5 out of 5 stars
Geek squad sound bar install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.James did a great job with sound bar installation. Accommodated our schedule when our cable tv service was delayed!! James is fast, efficient and very knowledgeable!!
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek squad of course
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service. Quick and efficient. Reasonable.
This review is from Soundbar Setup
I would recommend this to a friend
