Customer Ratings & Reviews

We were having issues getting our sound bar connected. Called the Geek Squad and they had it up and connected very quickly. We have used Geek Squad for computers and speakers in the past and knew we would get great service. Thank you Geek Squad!

Technition did a amazing job installing my radio. Sounds awesome.

Two guys did a great job re-connecting all my equipment and setting the controls to my liking. Took our old tv with them, glad I didn’t have to deal with that!

this is for NEW Bose soundbar purchsed...installe don my own... oringla Geek squad install of older sound bar did not work properly

I was really impressed by their home set up. They were very attentive to exactly what I was expecting. They made sure that it was aesthetically wonderful. They took that extra step I’m a very happy customer!

Very pleased with my audio setup. I believe i got the best sound i can out of my tv

they were very polite and knowledgeable from start to finish of this process

Easy to use, great sound with new TV. Does not take up too much space.

they work great i bought a soundbar the base a set of {1's} a 3 and they were easy to set up

I thought that all the components were not only set up but actually also working properly after the setup. Unfortunately, the sound of the turntable and Netflix is not working properly. I did not think that I needed to check everything before the technician left, nor did I have the time, because of the long appointment window (7 am-noon, really Best Buy), to take more time off work. The process to get a hold of anyone at the Crystal lake store is just ridiculous, because nobody is ever answering the phone, once I finally got through a live person, I was informed that the call was answered from a national hub. I asked the representative, that I need to get in touch with the Crystal Lake store and he hung up on me, immediately. I had to go to the store during a pandemic to finally talk to a Magnolia representative who seemed annoyed about my request to set up another appointment. We'll see how this will turn out.

Happy to have a way to play my vinyl records again.

Installed my system and connected it to all other systems.

The geek squad installed our sound system with the TV and did an amazing job. They took the time to show us how to use the items and gave us value recommendations. They were on time and very courteous.

I was very pleased with the professional experience I had with the Geek Squad! My experience was very good and my technician solved my problem very quickly.

Showed up on time very helpful in explaining procedures. Great job, well pleased.

the tech who came out to set up my speaker knew his job and did a good job

I had good Geek Squad service Would recommend to a friend?

My new 55" Samsung QLED TV screen and Samsung sound bar are functioning perfectly because of the technical skills of the Geek Squad who assembled my new entertainment center. I truly lack the skills to have done this myself. I have depended on the Geek Squad for 4 years. Best money I've spent.

The Geek Squad service is always excellent, Friendly, professional, and knowledgeable.

The young man was so considerate and helpful in explaining how to use everything. He was kind, courteous and professional. It was a pleasure meeting him.