Customer Ratings & Reviews
- SKU:
- 8912061
Customer reviews
Rating 4.5 out of 5 stars with 7920 reviews
(7,920 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
So happy we used Geek Squad
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agents connected to a Denon Receiver, Smart TV, Surround Speakers with sub-woofer, DVD, Turntable, CD player, and Cassette player. They explained the Denon receiver and new Logi remote control. There is no way we could have done this. They were execellent and even returned later to see how we were getting along.
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great customer service
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Five star service installing my home theater system
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service that keeps you from screwing up you system yourself
This review is from Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad fixed my soundbars
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent quickly resolved my problem and gave me information that will help me resolve this myself in the future.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Wires for the sound bar the great wires
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I set this up by myself and I had a little bit of help when knocking Joshi baby talk to me over the phone they help me guide me through the setup I'm very happy
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Knowledge
Rated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived on time, Very professional and knowledgeable
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Audio set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Now I have a good quality sound. Workers were great.
I would recommend this to a friend Rated 5 out of 5 stars
Hey Now The Geek's no What's going on!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very pleased with the professional experience I had with the Geek Squad! My experience was very good and my technician solved my problem very quickly.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Buying a large TV have the Geek Squad Instal it!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had my large screen TVs mounted and setup by the Geek Squad. They did a great job and taught us how to use the controls to get the most out of our televisions. But Buy you rock!
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
We are extremely pleased!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are extremely pleased with the in-home Geek Squad Tech service. Tech Mitchell was very respectful, knowledgeable, and professional in setting up our television purchase. We were so impressed with him we requested him again when we purchased audio equipment. Thank you for great service!
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
This was done so efficiently.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The young man was so considerate and helpful in explaining how to use everything. He was kind, courteous and professional. It was a pleasure meeting him.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Professional and courteous
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad is a group of knowledgeable people. The two men who came to our home were courteous, professional, knowledgeable and proficient in getting our sound system up and running smoothly. Thank you so much! We would definitely use the Geek Squad again for our technological needs.
I would recommend this to a friendRated 5 out of 5 stars
Victor and Jose were TERRIFIC!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Zictor and Jose were terrific. They were so knowledgeable, quick, and very friendly if I ever would need service again I would ask for them.
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Installation
Rated 4 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installed with my tv. Only way to go on these ecpensive electronics
This review is from Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
Technician
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were extremely professional. Even though Best Buy messed up my orders by separating the items for different days but the technician was able to work things around so he did fixed everything on the spot.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Configured our system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Erin configured our surround sound receiver and home stereo system and made sure that all the functions were working. And informed us of the items that were not working. He was on time and very friendly and if we have any further problems we will request him to come over and check it out. Two thumbs! Thanks a lot!
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Good smooth installation process overall
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with the installation and professionally done to keep my house looking good
This review is from Add-On: Basic Audio Setup
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
it's great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is fantastic ! The units are the right size also.
I would recommend this to a friend Rated 5 out of 5 stars
Dolby Atmos in-ceiling speaker install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad just installed 4 Klipsch in-ceiling speakers in my bedroom. Both guys were professional and clean! Made my wife happy. They wore shoe covers and cleaned up before they left. They showed up on time and did a very clean install. Very happy with the service.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Only half happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think the advertising on the box isa little deceptive as far as the wireless speakers are concerned, they are not truly wireless
This review is from Soundbar Setup
I would recommend this to a friend
