Customer Ratings & Reviews

The geek squad were incredible; amazing. They set up the sound system. They answered all our questions. They explained everything. They tried every option we asked about and got the best results. They were patient and true experts.

The Geek Squad is a group of knowledgeable people. The two men who came to our home were courteous, professional, knowledgeable and proficient in getting our sound system up and running smoothly. Thank you so much! We would definitely use the Geek Squad again for our technological needs.

The technician was professional, informative, and set-up everything quickly.

Technician arrived on time, troubleshooted the issue and fixed it.

William did a fantastic job and got all the head phones working properly. However, the hookup pf my receiver to the headphones and to the Spectrum controller is still an unresolved issue In addition scheduling by Geek Squad is a serious problem (required manager to even get my service scheduled )

The agents connected to a Denon Receiver, Smart TV, Surround Speakers with sub-woofer, DVD, Turntable, CD player, and Cassette player. They explained the Denon receiver and new Logi remote control. There is no way we could have done this. They were execellent and even returned later to see how we were getting along.

Five star service installing my home theater system

Arrived on time, Very professional and knowledgeable

Now I have a good quality sound. Workers were great.

Quick and easy. Totally recommend Best Busy to my friends and family. Only complaint is having to input 50 characters to submit this review.

The geek squad service was great and the third party that was recommended and came to my installation on behalf of geek squad were extremely professional and knowledgeable of my wants and needs with my theater system! It turned out awesome and I couldn’t have ask for better quality service.

Erin configured our surround sound receiver and home stereo system and made sure that all the functions were working. And informed us of the items that were not working. He was on time and very friendly and if we have any further problems we will request him to come over and check it out. Two thumbs! Thanks a lot!

Great service that keeps you from screwing up you system yourself

The squad connected everything, removed all the old stuff, answered all my questions, demonstrated all the functions, and made sure I knew how to use it. Very polite.

Installed with my tv. Only way to go on these ecpensive electronics

Did not use the Soundbar as unnecessary for our TV. TV Installers returned it to Best Buy for us.

The geek squad team was professional and efficient when installing my televisions and wall mount.

The agents that set up our sound bar for our TV were very pleasant, professional, and knowledgable. They were not hesitant at all to answer all of our questions.

They were very professional and extremely knowledgeable. I was very happy that the rear speakers are wall mounted.

They were nice guys but don’t know how to do there jobs I had an appointment for 2-6 pm and they were calling me at 8:30am of the day of the appointment to change my appointment and I feel that is very unprofessional.