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Customer reviews

Rating 4.5 out of 5 stars with 7897 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,760 of 7,897 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Agent was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was completed to accommodate my audio needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up to the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up the new TV, connected all the peripherals, and demonstrated how it worked. I needed additional support with the remote and the DVR, which was promptly and thoroughly provided.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job, but they were very much in a hurry and didn't want to bother explaining all the options. The technology was new to us, so we would have preferred a more thorough explanation. We felt we had to really push to get our questions answered.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    it's great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is fantastic ! The units are the right size also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First Experience with the Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex was professional, knowledgeable and friendly. After he hooked up my sound system he offered some guidance on getting my DVD/CD player hooked up when I get a bridge. This was my first experience with the Geek Squad and it was a good one!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dolby Atmos in-ceiling speaker install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad just installed 4 Klipsch in-ceiling speakers in my bedroom. Both guys were professional and clean! Made my wife happy. They wore shoe covers and cleaned up before they left. They showed up on time and did a very clean install. Very happy with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a pleasure working with these folks. They transfer their knowledge to the owner while installing the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Equipment installation and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service provided by Geek Squad. I have come to rely on them for Home Theater equipment installation at home,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek stands behind their wook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek was the best way because there was problem with my sound bar that i would not have been able to diagnose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service AAA+++

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my new 55'' TV, soundbar, rear speakers, & sub woofer. They were very clean, worked fast, installed all my streaming apps, & wore masks. They then dialed everything in. Highly recommend the Geek Squad!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good smooth installation process overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the installation and professionally done to keep my house looking good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great value for the service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb installation solution with quality hook up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job - very quick - and recommended a different soundbar (for my tinnitus) if the Sony soundbar was insufficient.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound is perfect for my room,makes the hdtv experience even better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did not need …got a refund

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not need this …The one I had worked with T.V…..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad Servicr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agent was very helpful and connected all my devices correctly. The sound bar is an asset. The TV and remote work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Geeked!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad is fantastic. They are totally professional and extremely knowledgeable. But best of all they do their work as if they were doing it for their own family. They really listen to you and do everything possible to make you satisfied with their work. I highly recommend using the Geek Squad for your smart TV system setup-5 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    was good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the service people were polite and professional job

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Geek Squad for installing my Sound Bar Excellent Job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    When in doubt, consult the experts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not figure out what was causing a cracking noise out of my speakers. Had a Best Buy technician come out, test all of the components in my surround sound setup and determined that one of the channels in my receiver was no longer working. Recommended a replacement, installed a new receiver and I could not be happier.

    I would recommend this to a friend
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