Customer Ratings & Reviews

The agents set up my soundbar and bass. They were extremely knowledgeable. They made me feel very comfortable, and explained how to use the controls.

Great service from Geek Squad setting up my sound bar for my new TV. He did a great job and love my sound bar! Cannot do without Geek Squad for sure!

Great sound. Excellent installation by Frank and Richie.

Geek squad tech did a super job setting up TV and programing my remote. Really knew what he was doing. Highly recommend you use this service if you have any more than just a plug in and turn on setup! I had surround sound and Logitic remote to be programmed. Paid a little extra over basic setup but well worth it!

I was told that no installer was needed for the new soundbar, but I am very glad I ordered installation anyway. The tech made all the adjustments to TV and soundbar, and was even able to get my new rear speakers to work!

its always easier to have the professionals install your equipment. This time they installed my sound bar when they delivered my tv. Great option and the guys were professional and quick. I would highly recommend this service...

Now this was a complete WIN for us. Our tech was super sharp, knew his stuff, respected the home and did the little 'extras' that make a difference. The Soundbar is outstanding and matches the set-up service we experienced.

I bought a TV, Ultra HD Blu-ray player, sound bar with sub woofer; all Sony. With all the new high tech, it was an easy choice to have them installed by a pro. They were in and out within an hour taking all boxes with them and making sure I knew how to work the remotes. Well worth the peace of mind.

Geek Squad is the best! Our soundbar install was done quickly and professionally by Levi and Matt.

The agent quickly resolved my problem and gave me information that will help me resolve this myself in the future.

The Agents were knowledgeable and professional mounted my brackets then the TV! They also hooked up my Sound Bar and helped me with a TV I purchased previously at Best Buy and it’s Sound Bar

Agent prompt, reviewed remote setup/instructions, courteous and cleared all packaging.

The Geeks came out and fixed an install I had to have done by another person after I moved into my new house in my new city during the Covid quarantine. The guys were good, quick, and professional. I have a pretty complex home theatre system but the handled the fixes like the pros they are.

They guys were great that helped with the set up. They expained everything, and answered all of our questions without making us feel like we didn't have a clue.

The squad connected everything, removed all the old stuff, answered all my questions, demonstrated all the functions, and made sure I knew how to use it. Very polite.

Excellent sound quality. Very much needed on my TV

The set up looked intimidating to us, so we called the Geek Squad for the rescue. They got our earphones, Roku, cable TV hooked up and remotes coordinated.

The reps installed & connected my whole entertainment system, got everything up & running, & connected to the internet in no time, then came back to do a minor fix-it after the Direct TV installation messed up the internet connection. I'm so glad I paid for Geek Squad set-up & service!

Managed to connect house surround sound system to receiver.

I bought 5000 worth of electronic and paid $100 to have items delivered and hooked up. The guys did a great job of setting up my TV, soundbar, and my other products. They took the time to ask me questions for TV set up and explained the remote. I am truly impressed with Best Buys new service program.