Customer Ratings & Reviews

they mounted the sound bar, placed sub and speakers in the right places. Then set us up with the Sonos app and dialed everything in. Very polite, clean and friendly.

Except for a hum coming from the subwoofer, GREAT!

The agents connected the soundbar to my new TV without any issues. They tested all settings and set it for the best sound performance. They also explained the settings to me so that I know what settings to use if I needed to reset it for any reasons.

Great job setting up sound bar. Even greater job making sure all the cords were placed and cooled in such a way to minimize the clutter. Also great instructions on how to begin to use the system and the remote. Left card for follow up, which I needed to utilize. He got back to me with the fix for syncing sound with voices on TV. A godsend.

Joe set up the home network for my new Sony 75" TV, and he did an excellent job. He showed me how to work everything and made sure I was comfortable with all the settings and controls before he left. He was careful with the equipment and was always very professional. Thanks, Joe!

Jasmine and Jason were the best! Everything was set up with great skill, expertise and professionalism! They made sure we understood how to use the television and soundbar system. Everything was explained thoroughly. Love the Geek Squad! Wow! They are incredible ! Kudos to the Geek Squad and Best Buy!

The installation was very simple, easy and quick to do

Fast and friendly service. Tech arrived on time and setup the sound bar mount purchased from Amazon.

The soundbar was not installed. It was recommended that our media room speakers be installed instead. We have had the soundbar for a long time and it worked perfectly fine before this move. It still works, something about the sound bar was competing with the new TV sound.

I buy items not knowing how to use or appreciate the products purchased, but thanks to the geek's support, I'm learning how to be a better consumer.

THE TECHNICAN WHO CAME TO INSTALL THE SOUND BAR WAS FIRST CLASS. HE WAS VERY KNOWLEDGEABLE AND ALSO PERSONABLE. WE HIGHLY RECOMMEND THE GEEK SQUAD TO EVERYONE. IT IS A GREAT VALUE.

Guys were great, but a part broke immediately after install. The guys came back said they would order it and come back. That has been a month now, and I have heard nothing!

Great TV, great installation extremely competent installer

I bought this as an open box. When the Tech came out to install it, she noticed, something was wrong with it and told me to return it. It should never of gone on the shelf like that. Thanks to the tech, it was noticed right away.

I love the picture and ease of use of the television.

The Geek Squad arrived right on time. They wasted no time setting up our new TV, sound bar, and Blu-Ray DVD player. Watching them go through all the steps to get these things running made us realize that we made a good choice going with the Geek Squad. We'd probably still be trying to get everything to work properly had we done it ourselves!

I purchased a Sonos sound bar on the recommendation of a sales agent at Best Buy. The Geek Squad arrived on time and connected the sound bar and fully adjusted it for the best resolution to fit the room. Very good service.

They were wonderful! Very knowledgeable and nice. Had to return 3 times. My TV did not have correct input, so they advised me which soundbar to buy and came back to install the new one. Also came back to adjust settings - all at no extra cost!

The agent hooked up my soundbar and programmed my Fire remote so that I can control everything with one remote.

Geek Squad quickly set up my new sound bar and smart tv. They connected the cable and blue ray player and set up all remotes. This was a definite time saver for me and U was assured that my equipment was maximized to its potential. Great value for this service. I would highly recommend.