Customer Ratings & Reviews

They mounted the television and connected the soundbar. Works great now.

I found it difficult but geek squad got it done It give beautiful cooied

Geek squad gets 5 Stars!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

The technician was able to hook-up wiring for speakers & checked out. All is working fine.

Aaron does a fantastic job and consultation makes it work

The Geek squad kept me apprised of their arrival time. They set up my TVand sound bar and had both working in a matter of minutes. The tutorial was probably a little quick and short for this 70 year old. I had to call when a few days later the TV froze up requiring a power off reboot. That squad member was patient and helpful.

The Geek Squad were Punctual, very fast, knowledgeable and courteous. Were helpful teaching us about our new remote and features. Would definitely recommend them to anyone.

They were prompt, courteous and very professional. They solved an unknown space problem where the CD changer would not fit exactly in the entertainment center by making use of RCA plugs with a 90-degree angle to them.

The agent came out and programmed my DIRECTV remote to sound bar which is nice but didn’t fix the issue of it not connecting to the TV. Just said they don’t fix sound bars.

I just opened this online account to see what I purchased and received. This soundbar service was never completed. No one showed or called. I did receive a text that morning with updated arrival time but when no one showed I called and was told he was delayed 1 hr. I called again and was told he was still delayed, and they referred back to original time of up to 8 pm, At 830 pm still no one showed, and no one called. I called the third time and let them know this expecting someone to follow up about the installation. No one has contacted me since and today I see someone marked it as completed. Considering all the different people I talked to, I can assume the lies are a team effort. This is not just the squad this is a business wide problem. I went to two stores to find the products I had already research and was treated with poor service in both place. Then this group effort to lie about someone who was never coming to install a soundbar. And then it took weeks to set up my account as I was given wrong information by the techs on the phone. 2 Exceptions include the last tech who easily fix my individual account instead of setting up a joint account that doesn't exist, and a great tech who had installed a desktop.

They connected the new soundbar to a tv I previously bought from BB and moved my old soundbar to my new tv. They even put on great 80's music before leaving!! Nice touch, gentlemen!!!

The Geek Squad made all necessary connection for my TVs and were very considerate and respectful in our home. They covered working areas to protect furniture, wore 'booties' and masks. They worked steady and effectively.

They hooked it up blue tooth to use with my old remote.

The technician was outstanding and could help anyone no matter how strong their electronic skill are. He had a great personality and never made you feel that you were less knowledgeable regarding electronic than he was.

The guys where thoroughly complete with the installation. The where very cautious with my tv. The sound bar mount was perfect. I sent them a picture of a mount and it wasn't the correct one so they found the correct one. It looks so much better

Brian was very through. He explained everything hs was doing and how i could use this item. Brian went above and beyond for me. I would highly recomend Brian.

Really enjoyed having the Squad set up my sound bar. They made it look so easy.

Geek Squad was awesome. They had installed my TV the day before the sound bar. When I told them the sound bar arrived after they’d left, they came back out the next day to install the sound bar. I couldn’t have asked for better service!

We bought a new TV, & our surround sound system & peripherals (DVD player, DVR player, etc.) needed correct routing through our complicated Denon receiver. The first tech we paid for just screwed things up with no explanation. After being specific about our needs, the 2nd tech did a fine job, and left us a "cheat sheet" with instructions for all remotes.

Smaller TV in bedroom was missing a connection that was not completed on 2/27 when soundbar was added to this TV. This connection was completed by Geek Squad tech on a second visit a few weeks later & sound now comes through the soundbar only.