Customer Ratings & Reviews

I was very impressed from the time of putting on their booties upon entering my home to time they completed the setup of my new Manrantz Receiver. Agents Nikkito and Audrey were very professional and knowledgeable. They made sure I knew how to use the equipment before leaving. The fee was well worth it.

Guys were great, but a part broke immediately after install. The guys came back said they would order it and come back. That has been a month now, and I have heard nothing!

The guy who came was a pro. Was in and out in a few hours, tied up all the wires, and cleanly installed the speakers in the ceiling. Its services like this that make the totaltech sub worth it.

Because of the various inputs cable, music, WiFi and three smart receivers it took a long time for the set up to be configured. Each input had to be named and coordinated through one input to the television. They stuck to it and everything works. I could never have done it alone and I am fairly tech savvy

Sound quality has improved and is easy to control.

I changed cable companies and the cable installer couldn't figure out how to reconnect my soundbar. Geek squad not only connected it but eliminated a remote control. I am now able to do everything with this one remote.

They connected the new soundbar to a tv I previously bought from BB and moved my old soundbar to my new tv. They even put on great 80's music before leaving!! Nice touch, gentlemen!!!

We bought 3 new I-pads, the staff members who helped us were great. They spent time helping us get all the data onto our cloud. They were helpful and made us feel that they wee interested in making our purchase as easy as possible.

The GEEK SQUAD that set up our TV and sound system was awesome. I highly recommend their services to anyone !!

My previous review of the installation of the TV by Geek Squad includes the sound bar. Efficient. Courteous. High level customer service. The technician worked quickly and was very personable, a quality important to me. Thank you!

The geek squad guys that helped with this setup were absolutely the best. Took their time to review the equipment and the app. Very pleased

The geek squad agent was very helpful and connected all my devices correctly. The sound bar is an asset. The TV and remote work.

Guys were professional. Installation included a wall mount for a new 4K 55" TV and Sonos sound bar and speakers. All went well and according to plan. They were patient while I struggled with passwords, etc. Good experience. Only rub is trying to do anything by phone. Forget it ... the phone tree is a disaster.

The agent came out and installed the soundbar - and knew enough to get an update to the software to correct connection problem - something I did not. VERY thankful that he did - avoided an unnessessary return.

The young man did a great job! He not only set the sound bar, he took time to explain how to use it!

As always happens I could not be more pleased with the Geek Squad work . My Samsung Soundbar was installed quickly and pair with my TV . I was then shown how to operate that setup .Th.e agent made sure I could enjoy my new Soundbar

Great service. Showed up as promised, very professional and informative. Took the time to explain our tv and audio system. Answered all our questions and then some. Cleaned up after themselves leaving the room as if they were never there. I will always use them on my purchases from Best Buy.

Our Geek Squad rep was professional, personable, and extremely knowledgeable. Arrived on time. Patiently and willingly answered any questions we had about our products. Made sure everything was set up and ready to use and that we were comfortable with the operation of our TV, soundbar and blu-ray player.

Geek Squad did a great job setting up my new Sony TV. I think its one of the best TVs. Beautiful picture. love it

The guys that came to my home were very helpful and professional.