Customer Ratings & Reviews
- SKU:
- 8912061
Customer reviews
Rating 4.5 out of 5 stars with 7928 reviews
(7,928 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They set up my soundbar very quickly & explained any necessary info I needed to know. VERY PERSONABLE
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Professional installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technicians made sure to take several measurements so that both the TV and the sound bar where mounted in just the right spot.
I would recommend this to a friendRated 5 out of 5 stars
One word... Excellent!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad came to install my home theater system and Atmos speakers. Everything was neat and seamless. My Geek Squad agent took his time and measured everything he did to make sure all speakers were on the same exact level. Can’t go wrong with Geek Squad service
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Home theater set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchase "Total Tech" because the techs totally rock. The service they provide, hassle free, truly makes me feel valued as a customer. Very knowledgable, professional, courteous and respectful.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Woofer finally working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Charles knew what was wrong, fixed it, and instructed me on its use
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed TV & Sound Bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad were Punctual, very fast, knowledgeable and courteous. Were helpful teaching us about our new remote and features. Would definitely recommend them to anyone.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Very pleased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tech arrived within the timeframe scheduled. More towards the end of the "window", but as was stated. Did not try to rush and made sure everything was working properly before he left. Made sure he explained the fetures need to operate the system was understood.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Great teamwork
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.David and Gage were a great team. They connected the Amazon Fire Stick to our Bose sound system. Unfortunately the Fire Stick software is too advanced for our old Bose system, but that wasn't Dave and Gage's fault.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Great people who know how to do it right!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I highly recommend using the Geek Squad for set up and connecting all your devices and they really know their stuff! I’m very happy with the team!
I would recommend this to a friendRated 5 out of 5 stars
Great setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The person who came to set up my TV and Surround Sound was knowledgeable, patient and made excellent suggestions so we would get the most out of the experience. He came to our home with shoe booties and that was so appreciated. Would not hesitate to have him in our home again.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad does it again.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent who installed my sound bar was friendly and respectful. He arrived in the time slot I had selected. The installation was fast and he made sure I knew how to operate it before he left.
This review is from Soundbar Setup
I would recommend this to a friendRated 4 out of 5 stars
TV - not finished yet!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While geek was here everything was great and working. That night TV would not turn on & nothing but trouble since. Waiting for appointment tomorrow. We’ll see what happens next!
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
My soundbar was installed very quickly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My soundbar was set up and placed on a shelf. I love it! I had never purchased a soundbar before. It makes watching movies much more enjoyable.
I would recommend this to a friendRated 5 out of 5 stars
Excellen service,
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad service is always excellent, Friendly, professional, and knowledgeable.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
these guys ar great!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the way these guys came in & hooked everything up so effortlessly was astounding. The knowledge they gave us once everything was completed was invalueable. it's a service I'm glad came with my totalconnect.
I would recommend this to a friendRated 5 out of 5 stars
Great Equipment installation and setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service provided by Geek Squad. I have come to rely on them for Home Theater equipment installation at home,
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Install -2-
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professional crew with a great attitude for customer service.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
No fuss, no mess.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Soundbars are relatively easy to set up, but our situation wasn't typical. Job done was literally no fuss, no mess. We undid the packaging and kept the recyclable material, while Geek took away the rest.
I would recommend this to a friendRated 5 out of 5 stars
Great job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys that set up our TV and sound bar were fabulous!
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Soundbar Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great job - very quick - and recommended a different soundbar (for my tinnitus) if the Sony soundbar was insufficient.
This review is from Soundbar Setup
I would recommend this to a friend
