Customer Ratings & Reviews

The agent was prompt, polite and very knowledgeable. Showed us important features and easy shortcuts on operatin.

Neither system installed work properly. 3rd time we had the systems worked on

Service was prompt and very professional. Makhi is knowledgeable and friendly and a pleasure to deal with.

Ron and his helper Abner did a great job! They were professional, informative and took special care in installing my TV and soundbar!

The Geeks came out and fixed an install I had to have done by another person after I moved into my new house in my new city during the Covid quarantine. The guys were good, quick, and professional. I have a pretty complex home theatre system but the handled the fixes like the pros they are.

I was very pleased of the creek square bringing me another TV due to the one that was mounted was damage. It was a fast turnaround within 3 days.

The installers were knowledgeable efficient and neat

The Geek Squad guys were great. Installed everything and set it all up where it was simply a "plug and play" process.

The guy who came was a pro. Was in and out in a few hours, tied up all the wires, and cleanly installed the speakers in the ceiling. Its services like this that make the totaltech sub worth it.

Jeff is the RIGHT man for the job! He’s been at my home multiple times for set ups! Nice young man who is polite and very knowledgeable!

The agent was very experienced. He knew just what to look for. He had the issue resolved in 2 minutes.

The Geek Squad service to hook up our sound system along with our new tv was fantastic! Our Geek, Mike Green, was so knowledgeable and friendly! He made sure everything was set up to achieve optimal sound mix!

Excellent service. Very knowledgeable techs who really take care of you. I highly recommend this service. Geek Squad is the best.

I had a surround sound system that failed after 20 years. It was built in with the house and impossible for me to undo. The Geek Squad installed my new sound bar and disconnected the old without a hitch. Excellent service in a timely manner.

We had the Geek Squad set our sound bar up. No problems.

Geek Squad did a great job setting up my new 4kTV. The only thing I wish that they would have done is get my Bose remote I use for my sound bar to work with Directv Now to stream TV online. I have to use two different remotes, but its not the end of the world. They did a good job overall setting up everything and connecting my sound bar..

The agents who came to help us with the installation of our sound bar were outstanding. They went above and beyond to be sure our new sound bar and television were giving us the optimum service. Just can't say enough good things about both of them.

Didn’t Set the sound bar up Wasn’t compatible with our system It was returned to the store

Mounting the sound bar bracket was fairly complicated. It also requires the tv to swt about 1" more from the wall. Overall it works very well though.

The Geek Squad came out when they said they would! He got our sound system to work after cable company had messed it up!! I did have a few questions about a cable that wasn't hooked up to anything, but the guy didn't answer the questions and didn't want to investigate further what this cable was for:( (Reason why I didn't give a 5 Star.)