Customer Ratings & Reviews

The agent arrived on time, and was very helpful. We apparently had set up the sonos soynd bar correctly, and didn't know it. But he showed us how to use it, and answered a lot of our questions in a kind and thoughtfulnway. Great service and petson

Geek Squad did a terrific job setting up the soundbar system. Explained operation of this unit, no problem since installation

Jay did an excellent job of hooking up my speakers, receiver, and components. He even suggested that I get a universal remote instead of using the 5 other remotes that I had. He set it up and programmed it to operate all of my devices. I love it! He was patient and explained how to work everything. Then he had me practice on my own and ask questions if I got stuck. I would give him 10 stars if I could! Thanks you thank you thank you Jay!

Again, I am very impressed with the way the Geek Squad setup the LG Sound Bar system. I have been enjoying the great sound quality ever since installation.

Has a wonderful sound. Hooks right up to the Tv. A must get when you make a Tv purchase

The agents connected the new soundbar to the TV and reset our remotes so we could control the sound through the cable remote. Also showed me a few new things about the TV that I wasn't aware of.

Geek squad guys are knowledgeable and professional

I was impressed with how quick and easy it was to schedule the Geek Squad. they showed up as scheduled and assembled my sound bar to the TV and made sure that everything worked well before they left. And left their cell number should I have any questions about the service afterwards. I was very pleased with the service and highly recommend them.

I had purchased some new outdoor speakers (from Best Buy) for my wife for Christmas, but couldn't seem to get them hooked up properly to my existing stereo/tuner and TV music channels. So I thought, "Who you gonna call?.....GEEK SQUAD!" Their service was easy to set-up, and very reasonably-priced. When they made the house call, it was discovered that I needed another part (which I would have never figured out on my own) to connect, and they had it on their truck! They did a quick and quality job, and we're now enjoying tunes again in the backyard. GEEK SQUAD to the rescue!

Harley and Mitch were professional, personable and brilliant technicians. They gave us excellent service re: the installation and operation of our soundbar. They were a delight to work with, and Geeksquad is lucky to have them as teammates!

The installation was great and the team worked fast. Very happy

Techs friendly and knowledgeable. Installation quick, Sound bar sounds great.

The technicians from Geek Squad installed, set up and showed me how the sound bar works, I couldn't be happier and recommend them for any type of installation.

The agent was unable to get my problem solved, the old soundbar just finally could not be brought back to life. Instead of replacing the soundbar, my wife and I decided to wait until the TV gives up and replace both. The Geek squad did all he could and I have no complaints about his work on the contrary I was impressed with his knowledge and the way he worked to try to revive the old soundbar. I will be looking, in the future, into the purchase of a new system.

This is a great sound bar sounds excellent i like the surround sound good from front to rear left to right. Bass is good. Over all it's awesome

Great Job! Glad to have them available to help with big purchase set-ups! What a great asset for customers!

I have used GEEK Squad in the past and never have been dissatisfied and once again they did a great job. Geek squad mounted a new TV on my living room wall and I also requested them to setup my audio equipment, a sony soundbar and sonny htz 9f rear speakers. They attached the soundbar to the bottom of the TV and explained the number of speakers inside the bar and there positioning. The hook up of the rear speakers was easy , however, they suggested the placement and height which all resulted in a great sound expierence. Once again hats off to the GEEK SQUAD

I was furnishing an entirely new house with 4 new TVs and 2 new soundbars. It was too much for me to take on, on my own. I also needed to have all of the items delivered at the same time (rather than ordering & shipping directly). It was well worth the annual $199 fee to get Geek Squad to come set-up everything! It took them over three hours, but when all was said and done, everything worked perfectly!

The crew was prompt, prepared, knowledgeable, thorough, and attentive to detail and the needs of the customer. This was a follow up visit. I had not considered the value of mounting the soundbar to the tv when I first bought it. The previous crew, at my request, had made good recommendations to me. This crew was just a good as the first crew!

The agents installed and setup TV and soundbar and connected them to my devices. Also took the time to show how to use them