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Customer reviews

Rating 4.5 out of 5 stars with 7896 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 151 Showing 3,001-3,020 of 7,896 reviews
  • Rated 5 out of 5 stars

    Geek squad is well worth the price. Very knowledge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent where very helpful and knowledgeable. They went the extra mile to make sure I was comfortable with operating everything I purchased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Audio setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a TV mounted as well as audio setup and the geek squad gentleman who came out was outstanding. Did an incredibly good job. My only issue and the reason I gave it four stars is because setting up the appointment with cake squad was terrible. They're terrible at getting somebody out to you but the person that comes out tends to be really good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad went over and above the installation! I was so impressed that I called his supervisor after he left and wrote an excellent review on him. Its been a few weeks now and I forgot who my Geek consultant was, sorry. I have raved about this service since. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Confirmed soundbar is working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Confirming that soundbar is working fine. Because I had doubts in beginning

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin and Lindsey, were fantastic! Great communication, professional and courteous. Answered all questions. Thank you!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my sound bar quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. Everything went well. Agent did an excellent job, was friendly, courteous, and answered all my questions with a lot of patience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4K Hook up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once the TV was set up they connected all my components to the system. They actually did a speaker set up also. Once everything was set up they went through the whole thing with me and made sure that I understood everything. System works great, probably couldn't have done it by myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item-especially for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic! The sales associate said this was a great item, especially for the price. He was right! The trailer for the Top Gun movie came on and it sounded like I was in the theater!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my sound system to the mounting bracket that connected directly to my tv mount. They even showed us how to connect the system to the bracket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed a New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good work by the Squad installing a new TV and reconnecting a sound bar & VCR

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did installation, did not get much of a demonstration probably because this did not seem like a big deal to the techs, but I am still trying to figure things out

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    3rd party from Best Buy did installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works like a charm! Richard was excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Feedback

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time arrival. The Team wasFast, friendly & efficient. Great Work!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very limited on what can be programed, inconvenient, cumbersome, When tech return ed with another tv, had to add programming at my request.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad prepared my entertainment system quickl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job! Very quick and great advise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great response with Geek Squad with this set up. I highly recommend them as there is no way I could set this up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    surround sound problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had trouble with my surround sound system. Called the Geek Squad. Their service person was able to identify and fix the problem in under 20 minutes. Great service, problem fixed, happy customer, will use the squad again if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Guys were excellent, happy professionals!, they took their time and made q quality finish that will last years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad techs that installed the surround did a fabulous job. Very nice guys, took extra care to protect my things, floor, equipment, etc.. First time ever using them and I WILL be using them again. I have fixed a soundproof room downstairs and that's the next project. Best Buy will set that room up also

    I would recommend this to a friend
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