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Customer reviews

Rating 4.5 out of 5 stars with 7896 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 154 Showing 3,061-3,080 of 7,896 reviews
  • Rated 5 out of 5 stars

    Geek Squad was professional and prompt.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a very good experience with installer. I hope, if I ever need her services, she will be the one to show up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Sloves the Problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great response and very helpful in solving the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Showed up as promised, very professional and informative. Took the time to explain our tv and audio system. Answered all our questions and then some. Cleaned up after themselves leaving the room as if they were never there. I will always use them on my purchases from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In addition to our new OLED 4K TV we had a new Sound Bar and rear surround speakers installed and set-up. We were shown how to operate the new system and its features. We are very happy with the service of the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos ARC install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgable and personable. They worked very efficiently and had me set up and working in no time.. Very pleased. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service call

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service man met all my expectation and took the exta effort on some requests.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who came to set up my TV and Surround Sound was knowledgeable, patient and made excellent suggestions so we would get the most out of the experience. He came to our home with shoe booties and that was so appreciated. Would not hesitate to have him in our home again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST BEST BUY INSTALL CREW IVE EVER HAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was the BEST. Had a very professional install team that was well worth the wait. He was a perfectionist. Highly reccomend this crew. Double checked everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an outstanding delivery and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my new LG 77" OLED 4 K SMART WEBOS TV and hooked up my sound bar and blu-ray player in no time. They were excellent and very informative and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed surround sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek guys were awesome and very professional. He represented Bestbuy with professionalism and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed it within no time. They know their stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressive!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad set up two tv's for me. EXCELLENT JOB! Programmed every thing into one remote! Did educational demonstration as well for wife and myself. Very respectful to entering and exiting house and moving furniture! Cleaned up as if they were never there!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highest marks for geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geek Squad rep was professional, personable, and extremely knowledgeable. Arrived on time. Patiently and willingly answered any questions we had about our products. Made sure everything was set up and ready to use and that we were comfortable with the operation of our TV, soundbar and blu-ray player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks are great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service providers arrived on time. They were effivient but complete. We liked that they stsyed to be sure all the items worked together along with the remotes before leaving.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fixed problem quickly. Talking to geek squad on phone was tedious and a waste of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you want the best Geek ask for Brian

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had 3 different appointments with the geek squad to come and install tv's and sound bars and I always ask for Brian. He is consistently on time and courteous and super expert in his field. He is the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Set Everything Up Professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I seriously doubt we would of bought our new system at Bestbuy if you didn't have Geek Squad. They delivered it and set everything up. They were very professional and safety conscious awareness of the pandemic while in our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professionally installed TV wall mount and hung TV. Quickly set up the TV and showed me it’s functions. Well worth the cost. Highly recommend. Will use Geek Squad again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great professionalism

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best so far and really appreciated the expertise of the assembly. Did not think I needed it, could have assembled it my self with help, but would have spent a long time trying to work out the system which was taught by the techs that assembled it. Worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were excellent. Very knowledgeable and we highky recommend tge Geek Squad services.

    I would recommend this to a friend
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