Customer Ratings & Reviews

Geek Squad has the best service I’ve ever experienced with reference to technical support for computers and home theater systems. Every technician has been professional, knowledgeable, and extremely thorough.

Really like the Best Buy set up teams. We have had multiple of them come to the house and they are always great!

The agent was very experienced. He knew just what to look for. He had the issue resolved in 2 minutes.

hit a few bumps along the way but between the geek squad and best buy all problems were fixed to my satisfaction. I would recommend them to anybody. They really went out of their way to make sure I was happy.

Our techs that came out to set our tv and soundbar up were great!! They worked hard to make sure we were happy with everything from angle of tv and where the wires were placed! They are very attentive to keeping area clean and neat while they work. A++++

TV Connect and Setup - The TV setup guys were Terrific..!!! Efficient, quick but helped me to understand all aspects of the setup and operation of the TV/soundbar combination. they even leave their contact info to ask questions after the setup. HIGHLY RECOMMENDED...!!! t

Thanks for excellent service! Although my daddy accidentally turned his tv sound all the way up, he's now enjoying his surround sound.

The geek squad so professional, they came in and installs every piece of equipment that we bought from Best Buy. It was quick, precise and done great. They were very customer service oriented and made sure I understood everything they installed.

These guys knew exactly what to do as soon as they saw the Nakamichi Sound system. They explained everything to me and made sure I knew what they were doing every step of the way. Geeks are Smart!

The agent hooked up my soundbar in no time! He also made sure the remotes worked. Very happy!

I bought a new TV and wanted to make sure the set up for my surround sound in my "man cave" was done right and I didn't trust myself. The Geek Squad brought my TV and had everything set up and working like a charm in less than an hour, and no stress for me. Thanks Geek Squad!

Very please with the knowledge displayed by GEEK squad, there no wasted time in putting all equipment together and operational. Best of all that they spent time with us to insure we knew how every thing operated and left phone to call if we had and issues.

64, Things are getting a little complicated. To be on the safe side I had the Geek Squad set up my sound bar and speakers. The person they sent was great. Fast efficient, polite, and very knowledgeable. So glad I saved myself the headache and had it done right. Thanks

James has to come three times. This first time my cable box was antiquated. The second time the glass tv stand arrived cracked. The third time everything was perfect. James was on time and totally, totally professional and capable.

Technicians did a great job of setup and of showing us how it works, answering all questions and addressing all concerns

The Geek Squad did very well. After they left, there were some remaining adjustments involving the smart channels necessary for the sound to engage...and they promptly returned to take care of it, without an extra charge. Very nice people.

The Geek agent was nice. He came to hook up my Bose 700 sound bar to my TV and pair my Bose 700 headphones to the sb. He told me that the optical hookup was preferred over HDMI ARC, but in reading the sb owner's manual I found the ARC was preferred. He also said the sb could not be paired with my headphones. I took the phones back for a refund, but after further reading, and writing to Bose, I learned that the sb and phones could be linked using Simple Sync grouping. I bought the phones again a few weeks later and had a different Geek help me with the bluetooth pairing the first time. Now everything works as it should, but I still need to correct the TV to sb hookup using HDMI ARC.

I found it difficult but geek squad got it done It give beautiful cooied

Sound bar installed with new tv. Wish I would have had them leave off the "woofer".

He knew exactly what was needed. I shall use the Geek squad whenever I need them