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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7897 reviews

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  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

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    Rating 4.1 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 156 Showing 3,101-3,120 of 7,897 reviews
  • Rated 5 out of 5 stars

    Samsung Sounder Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great attitudes, superb service. They offered suggestions and did not leave until I was satisfied with the setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service. The members of the Geek Squad explained everything they were doing and made sure everything was working correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job. They tested the product to ensure it worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up the tv and attached the sound bar, then tested same on multiple channels and made adjustments as necessary. He then removed all packing materials and empty boxes. I later discovered I did not have the subwoofer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Erik was great and efficient. Knew the product well. Explained performance and features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad, professional, courteous and effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys from Geek Squad are very good at what they do. They are always courteous, helpful, on time and very professional. They get it right the first time! I renewed my contract as I don’ t want to be without these professionals!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and Easy to deal with.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to deal with. Lots of benefits. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JD set up the sound bar and answered all my questions. Excellent service. He’s a great employee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Basic autio setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jesus called to let us know he was on his way. On arrival he quickly put on his shoe covers and got to work. After hooking everything up he explained how all the remote buttons worked. He made it easy for us to understand. Great service . Thank you Geek Squad for sending him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very reliable and professional job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional prompt service. They hung 3 TVs and always asked how high I wanted them mounted. They also told me what the standard guidelines were for hanging the TV's. Also was impressed that the guy's wore something over their shoes to protect the floors of my house.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lip sync errors not fixed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer could not cure lip sync errors even though house has 500mbps signal.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great for TV mount help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were timely and mounted by TV perfectly. Ian and his partner were great and helped me out. It was done quickly too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'd do it again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Geek squad representative was able to install my sound bar and allowed me to control the soundbar using the frontier remote. this was something the frontier installer was unable to accomplish. Cudos to the Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad agent Went Out of His Way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very friendly. Although not the reason he was called for he did tighten the clamps on the speaker stands so the speakers would stay secured.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lightning fast

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job, impressive I am so grateful that I elected to have geek sqad do this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived on time and quickly hooked up new TV to already installed wall mount. Took their time to hook up soundbar and ensure apps were signed on. Took time to explain how to work TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reset sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a power outage and could not reconnect the sound bar system The tech came in and reconnected it and showed us how to reset it in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Set up entire system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad came out and did the set up on our new system, TV, Speakers, DVD player, sound bar & receiver along with a universal remote. They did a professional job and very happy with their work. Thank You R. and S. White

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad staff who helped intall the equipment I purchased were professional and friendly (even my shy dog liked them).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional, courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time. Professional, knowledgeable and returned my phone call follow-up. His ne was Darwin. Highly recommended

    I would recommend this to a friend
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