Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7897 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 157 Showing 3,121-3,140 of 7,897 reviews
  • Rated 5 out of 5 stars

    Working well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 geeks hooked up my rockin sound bar and High Def dvd 4 k to the 75” Sony Bravia now it’s a concert hall and movie theatre too Great job guys but next time plug in the DVD player after a 1/2 hour of angst and scratching my head I plugged in the dvd and all is well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    John, the geek agent was great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent attached to my tv quickly. He was very personable and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad connected our sound bar.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were here on time and connected the sounder to our TV. They were very friendly and informative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos sound bar installation.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad dudes did a quick and effivient installation, as well as provided instruction on how to accress additional functions of my Sonos system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and speed installing TV

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents set up my 75 INCH TV, also stereo system components perfectly. I am building a Home Theater and look forward to purchasing my equipment from Best Buy and putting in a "by name" request for the same agents...job very well done!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my system quickly and efficie

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time and kept me posted on the arrival status. Polite, knowledgeable team. Great experience. Worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home entertainment set up and problem resolution.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to take a moment to give high marks to Thomas. I know when ever he is called upon, the issue will be resolved to my complete satisfaction. His ability to diagnose an issue and resolve is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Michel

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad were very professional and meticulous in installing my system and showing how to work and add new speakers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Add-on Soundbar Connect.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Add-on is excellent. Have experienced no problems. Was recommended by the Geek Squad technicians when they came to do the installation. They had it on their truck as the one we had purchased in the store was the wrong one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine and I would recommend this product to any adult. I was glad the salesperson helped me with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound barv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Person fro. The geek squad new exactly what to do ,arrived on time very professional went over the system works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Sound bar install.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent knowledgeable techs performed the install, set up my TV and sound bar. They were very professional. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice crew

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adam did a great job and answered all our questions. He helped make sure the tv and soundbar were centered on the wall and working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and accurate assessment of our needs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris and Lauren from geek squad were a super team. They quickly figured out the problem with our sup woofer, Moved on to the broadcast antenna which they quickly installed and set up on our tv, and figured out our set up problem with Hulu and HBO on our new tv. Superb

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad installation.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Bose surround sound system. I liked it better than the sound bar. I am disappointed in the sound bar. I don't feel it does as the salesperson told us that it would do. I am not blaming him at all. I know it is just the advanced technology now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reinstalled surround sound system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent come out and reorder our equipment because the original geek squad guys installed a bad surround sound system. She diagnosed the unit was bad reordered and reinstalled. She was super efficient and on time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is thorough.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar is a purchase I’m really glad I made. The installers even say he’d the tv and sound bar to my universal remote so I can control both with one item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Combined this service with Geek Squad's Home Theater set up, and was very pleased. The technicians were professional, courteous and knowledgeable. The service call was fast, but thorough, and they took the time to make sure I understood the basic set up and functions of the network and other components.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable Expertise

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the ease and detail of having our new Sony TV set up with peripheries making them all work well with our Logitech Remote by two members of the Geek Squad. They took care of each aspect I had requested and even did some rearranging of our equipment to save space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad are amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These valued professional techs are top notch and thoroughly know what they are doing. They waste no time and I feel at ease about watching them go about the business of taking care of my needs. They are of the highest quality. Thanks, Geek Squad.

    I would recommend this to a friend
Sponsored