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Customer reviews

Rating 4.5 out of 5 stars with 7896 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 160 Showing 3,181-3,200 of 7,896 reviews
  • Rated 5 out of 5 stars

    Nakamichi experts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys knew exactly what to do as soon as they saw the Nakamichi Sound system. They explained everything to me and made sure I knew what they were doing every step of the way. Geeks are Smart!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech went above and beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our tech was terrific! He noticed that the settings were not set up optimally and took the time to ensure we were set up correctly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Plus five more stars!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the only way to go. They are quick and very helpful. After install they walk you thru how to use everything and will answer all your questions. They clean up everything before they leave and then all you have to is sit back and enjoy you new purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad installed my tvs expeditiously!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted and installed two TVs in our home, an 85" and 75". The pair were very professional and explained in great detail every aspect of what they were going to be doing. They were courteous and swift in their Installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is FABULOUS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has the best service I’ve ever experienced with reference to technical support for computers and home theater systems. Every technician has been professional, knowledgeable, and extremely thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were prompt, neat, quality concerned hooked up everything and checked to make sure it worked properly. Then, they reviewed it all with us to make sure we were satisfied, and comfortable with how it works. A definite 10 out of 10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV & sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best money I have l spent in a long time - to have the Geek Squad service!! They made sure we knew how to operate everything - very patient (LOL).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very efficient and neat with his installation and encouraged me to call him if we had any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I needed them and they came through for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hit a few bumps along the way but between the geek squad and best buy all problems were fixed to my satisfaction. I would recommend them to anybody. They really went out of their way to make sure I was happy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went well the guys knew what they were doing. No problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Bar set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my sound bar below the TV and connected it to the TV (sound) which I would not have known how to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents went above and beyond to be sure we could easily use the new soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is God!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t say enough about how helpful my Geek Squad guys were with setting up my LG OLED Television. Especially grateful for the programming they did for both the television and my Apple TV. Highly recommend this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Audio assistance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again I recommend the Geek Squad to install any audio accessories in your home. It's the perfect to solution for those who find themselves befuddled with the details involved with anything electronic. Just let the Geek Squad professionally install the equipment and enjoy the results!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - 2 thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ricky, with Geek Squad, was absolutely great - highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    sound bar is excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like sound bar & that we can choose when to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our 75 in. TCL TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came in and set b up our TV and soundbar without any trouble. They know their job. We are pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't Say Enough Good Things About The G Squad!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job and took the time to explain everything and answer any questions I had. These guys are great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dedra installed the TV and sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dedra was efficient and patient, She also installed an older TV in another room. She was good at explaining the equipment and setting up the equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Due to the mounting of our TV and the placement of the sound bar over the fireplace there were some challenges to be overcome but the Best Buy team thought things through and came up with some great solutions. Extremely pleased with the result. Geek Squad was well worth the expense.

    I would recommend this to a friend
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