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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 160 Showing 3,181-3,200 of 7,928 reviews
  • Rated 5 out of 5 stars

    TV Sound bar install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent knowledgeable techs performed the install, set up my TV and sound bar. They were very professional. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad technicians hooked up the 4K tv, speakers, and Apple TV. They tested all the equipment/remotes to make sure everything was working properly. They were very professional and explained how to work the remotes. I would use them again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes the agents who installed our TV did an awesome job. We also appreciated the cautious each person wore masks, foot coverings and gloves when coming into the home. Best service ever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and very polite the gentleman done a very good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my system quickly and efficie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time and kept me posted on the arrival status. Polite, knowledgeable team. Great experience. Worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already reviewed my Geek Squad but wanted to make sure I reviewed everything - again, these guys are professionals who provide professional service. They were on time, kind, listened to my requests and they were super efficient. I would recommend Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good choice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is great for our needs. Good picture. The salesman suggested a sound bar. Excellent choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was the way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable, easy to work with, provided guidance and instructional support for my purchases. They were on time and stayed until I was satisfied and the job was completed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great. I would definitely use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Timely and patient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio set-up was completed and Jay was helpful with answering questions and going over all the components until our Logi remote could be reprogrammed with the new components added to the theater system. Always happy with the Geek Squad team!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my sound bar, it does take a bit of getting used to. I have hearing issues and I wanted something to help me out. You can make it as loud as you want!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing would reccomend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow Just a great product and i would 100% reccomend to anyone in the market of buying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Sounder Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great attitudes, superb service. They offered suggestions and did not leave until I was satisfied with the setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above and Beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had Geek Squad in several times over the years and they never disappoint. Difficult audio install in the pool house and they diagnosed non working rock speakers by literally digging up the buried wires and fixing them. Great guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians kept us up to date on their arrival status -- scheduling needs to realize drive-times between distances however. Techs were friendly and very competent, also explained how devices worked. Cleared away old product and new product packaging.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Nice but unnecessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is great but this is something a person can do easily themselves.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of TV and Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the sound bar and tv perfectly! Thank you Shawn and crew!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very thorough geek squad was timely, and called in advance to make sure they were brining everythng they needed. Clean, organized and patient with owner who needed help to navigate new technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Home theater Hookup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nate came to my home and hooked up my theater quick and fast and while doing so explained everything he need it to. I am very greatful for his and the geek squads help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad was awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar hook up was quick & easy thanks to the Geek Squad. I’m so glad that the process was made way easier by having them do all of the work. There expertise made the hook up quick & painless

    I would recommend this to a friend