Customer Ratings & Reviews

The Geek Squad did the setup and everything works great. I saw that some people had problems setting up the HDR and 4k and not having good results. I'm glad I had the Geek Squad do it since I have no problems and it woks perfectly.

Seve did an excellent job setting up the sound bar for our tv. He was patient and knowledgeable.

Agent came and reset our sound bar settings. Very knowledgeable and professional. Very courteous.

Geek Squad agents are very friendly and knowledgeable. I feel very confident with Best Buy service agents.

The Geek Squad came to install my new 65" Sony TV and hook up my Bose Surround Sound Speaker system. They did an amazing job and it makes a tremendous difference with the speaker system. I highly recommend the Geek Squad!!

Love the Geek Squad! Always use them, it just makes sense to me to have a professional do it. They recommended that I needed a power surge protector that I hadn’t purchased but luckily they had one on the truck. Yeah!

The agents updated my stereo system. While it took 2 times (and about 3 mos) to do it and to get the correct equipment, I am happy with the outcome and they were great guys.

The squad arrived early as scheduled and got the Tv installed quickly, made helpful comments to help me get the best sound system for my room. Evaluated my wi-fi and told me that it needed an update.

The agents took care of this installation and explained how it works.

Josh figured out exactly what was needed and got everything hooked up very quickly. I’m older and hearing impaired and he was very helpful and patient. He’s an expert.

The Geek Squad connected this item to the newly purchased 55" TV. Being "Seniors", there is no way we could have made the connection. Thank goodness for the Geed Squad.

soundbar was an add on, it was a bit costly and I am disappointed that the tv required one. The power on and off does not sync correctly with the TV remote... as installed by the geek squad.

Technician was knowledgeable and personable Timely and was careful with our furniture, etc

the agent resolved the problem in less than 10 minutes and showed me what he did to correct the problem

Great Service and Instructions on how to use the 65" Sony TV more efficiently. Very friendly and helpful; would like him back if help is needed again. Thanks Very Much!

The GEEK SQUAD techs that came out were OUTSTANDING!!! Great team and the nicest guys. So much patience to do the extra things they do. I was extremely pleased

Geek Squad has become my "go to" service for all things involving installation. The level of professionalism shown by Josh and his partners has been demonstrated in his technical ability and customer service oriented attitude.

The agent wore a mask and was very courteous as he installed our TV and attached it to all our devices. He made sure we had no questions about the TV or the hookups before he left.

They were very professional and fast. Everything mounted and wires hidden along with explaining and setting up all basic functions for me. I didn't lift a finger, and it's all done and looks great.

We had an involved installation of multiple TVs, with some challenges due to our location. But the Geek Squad handled everything professionally, and with obvious experience and capability. Awesome job!