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Customer reviews

Rating 4.5 out of 5 stars with 7896 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 182 Showing 3,621-3,640 of 7,896 reviews
  • Rated 5 out of 5 stars

    Iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope item my order good. Please text with me before item coming my home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech showed up on time. After explaining my problems, he set up audio quickly. Made sure I understood operation and asked if there was anything else i needed. very polite, neat and thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agency hooked up equipment Wen over everything with me He was courteous I had some questions a day after hpHe returned my call and told me if I have any future. Questions to call him

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad hooked up my soundbar without too much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent hooked up the soundbar to all my devices without too much trouble.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad intalled my sound bar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents replaced a defective sound bar with a new one. They were efficient,friendly and on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose sound bar set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was able to set up my sound bar within about 10 minutes including setting up my Cable remote to control my soundbar too! Super nice agent and a quick and professional install!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Geeks. Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV installation went very well. Technician on time and explained the work clearly and my use of TV and remote. We couldn't be happier. He did a great job. Thanks Geeks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Quick & Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek squad came back to replace a faulty HDMI cable that connected my DVD Blu-ray player to my Yamaha AV receiver. The tech was in and out in a short time. I couldn't be happier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent setup by installer. Was here on time and very pleasant individual

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These folks rock. Highly recommend. They even came back out when we weren't 100% satisfied with mounting height of tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size. The guys were very professional and explained everything

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    techs (2) were good but billed me twice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried to challenge the charges with Best Buy. Terrible experience. Talked to 8 different people in 3 departments. I was determined to have BB deal with it but after 55 minutes of frustration, I turned it into a credit card challenge.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The services were fast and perfect. The staff was very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT bunch of guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GEEK SQUAD techs that came out were OUTSTANDING!!! Great team and the nicest guys. So much patience to do the extra things they do. I was extremely pleased

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Provided a good service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of tv and and entertainment center was was competently accomplished. Education on universal remote was a bit lacking as was troubleshooting the system. Talking to geek squad is a tedious and frustrating process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not have mounted the tv and soundbar myself. Thanks Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was being replaced and the techs handled all the reconnecting of existing devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time fixed the issue in no time and explained everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hooked up my surround sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our tech was awesome, what took him one hour would have taken me half a day... Super knowledgable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Competent Crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these guys and they work together until they do it right!! Very helpful and couldn't be more competent or nicer!! I would buy things from Best Buy just to have the Geek Squad do the installation and service!!

    I would recommend this to a friend
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