Customer Ratings & Reviews
- SKU:
- 8912061
Customer reviews
Rating 4.5 out of 5 stars with 7928 reviews
(7,928 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek Squad were very professional!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted the tv and connected the sound bar. They were helpful and informative.
I would recommend this to a friendRated 5 out of 5 stars
Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is the ONLY way to go. Best Buy does a great job training their installers. Every single person we have ever had from geek squad has been very efficient and knowledgeable. Highly recommend!
I would recommend this to a friendRated 5 out of 5 stars
Well done
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two agents showed up within the time window . They had kept us up on time of arrival. The work was done quickly and with explanation of what they were doing.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Sound Bar Hookup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only thing that the technicians did was to plug in the existing sound bar to the new tv and plug in the lazer sound cable.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad intalled my sound bar.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents replaced a defective sound bar with a new one. They were efficient,friendly and on time.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad well done!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On time and quickly and carefully set up the boombox. Friendly and professional.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn’t soundbar, it was portable head phones. On time and in an out in 20 minutes. Good job
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Chalakee
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been a Geek Squak member for some years now and I find them very professional, ready to handle all your problems and they continue to do an excellent job !
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Best tech support!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They showed up on time and finished the install with no issues. They answered all my questions and made sure everything was working before leaving.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quickly and efficiently installed. Better audio now. Polite, courteous and professional Geek Squad crew
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Pros
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad did an amazing job, completly rewired my system and cleaned up all the wiring..
I would recommend this to a friendRated 5 out of 5 stars
on time,polite and knowledgeable .....terrific!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Need to make another appointment to connect my new cell phone to my Sonos System....wouldn't trust anyone else to do it.....Geek Squad always gets me back to business.....
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Soundbar installation.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent re integrated my bose soundbar and base speaker with my tv remote.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Well worth while
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had read about the good service from the Geek Squad and it is true. They came installed my sound bar and showed us how to work it in a minimum amount of time and fuss. I was very pleased to have them do it.
I would recommend this to a friendRated 5 out of 5 stars
Another successful geek Squad visit!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As usual, the Geek Squad rep who resolved my problem was wise, patient and successful in the needed repair.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Great service from Best Buy Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents not only installed my TV, but also carted away the old one. They went over all the fine points of the TV and made sure it was calibrated.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installation of Sound Bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service and knowledge about installing my sound bar . Geek squad was courteous and Covid conscious. Wore a mask, gloves and foot covering.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Home consult missed need for direct Ethernet connect to soundbar. Bryan worked hard to try to find way to complete while here. Required me contacting provider to address. Then able to complete
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Minor Problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After some initial confusion on the part of the Geek Squad members, the set-up of the new receiver and reprogramming of the universal remote was completed. Technicians did their usual great job.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad went out of their way to mount the soun
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In order for the new sound channel to be installed the Geek Squad needed to remount the tv to accommodate the size
This review is from Soundbar Setup
I would recommend this to a friend
