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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 195 Showing 3,881-3,900 of 7,928 reviews
  • Rated 5 out of 5 stars

    Palm Desert Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a very professional job. They arrived on time and were very knowledgeable about all the questions I had for them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were in and out before you knew it. They knew what they were doing and were very polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up the sound bar, using the correct plugging HDMI Cable in the right port

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job with installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Geek Squad set up my new TV and sound bar. They did a great job. Talked to me through the whole process. I was very impressed. Thanks Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good installation by the team. Fast, courteous and they made sure I was satisfied with the install before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech showed up within 15min of the start of the 4 hr window. After setting up, he took the time to go through everything with me and make sure I was comfortable with the TV and Soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Robert was super knowledgeable and patient. He performed his work like a professional and did excellent and thorough work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad representative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gentleman who did the installation was very professional. Could not have been more pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The fellows who installed my tv and accessories we

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The greek sq installers were very efficient and professional with their installation and knowledge. I only problem was getting another appointment to install my smart devices; lights, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    adjustment was made to SB we brought earlier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bye to Sound bar set up to work with hearing aids on person and still be hear tv sound for those without hearing aids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Installer , she was excellent, and she all the accessories to complete her task

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took care of everything for us, removed the old TV, mounted the new TV and hooked up the Cable and sound Bar. Showed us how to use the new TV. They were Great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv knstallatin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician who came , who came and installed our 60in tv was very helpful and knowledgeable he even helped figure what the best way to set up our tv to better accommodate our space in our living room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick audio installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paul was able to quickly install my new audio receiver to my surround sound system. He explained the new features of the reciever and took care of the old reciever. I would use Geek squad again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar mount went very well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jared did a fantastic job, thank you! Came on time, worked efficiently and was very cooperative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service is Awesome !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service has & is never disapointed us . We commend Geek Squad for the excellent service they provide , Especially durying this time of covid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed Sound Bar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up of the soundbar was good. The staff very skilled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy life for me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing short of awesome! They showed up on time, were very professional, and knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The guys who did the work were phenomenal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot say enough about Shawn and Kyle that did our install….they were nice, knowledgeable and very respectful of my many questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lloyd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The connection was made properly and the agent was able to put all components working from one remote.

    I would recommend this to a friend