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Customer reviews

Rating 4.5 out of 5 stars with 7896 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 196 Showing 3,901-3,920 of 7,896 reviews
  • Rated 3 out of 5 stars

    Not the Geek Squads fault sort of

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this sound bar to go with a new Sony 85 inch TV I was told the sound bar by my salesman and Sony Rep that it would fit under the TV on my 62 in table it did not. You have yo have 74 inch table for the TV to sit up high enough anyway I was left with a sound bar sitting off to the side and sitting too tall for the tv remote receiver to work we had to set the new Tv on 2x4’s for it to work rigjt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent completed the installation very efficiently. The soundbar is working fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was prompt and efficient in setting up my sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the ONLY way to go. Best Buy does a great job training their installers. Every single person we have ever had from geek squad has been very efficient and knowledgeable. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad installed my sound bar very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad, installed my sound bar and connected all my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up is exceptional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was fantastic. Our LG tv and sound bar were quickly setup for our use. Enjoyed having a knowable person available for our setup...... thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent workers knew what they were doung and explained it all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad did a great job with the set up took the time to explain

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen came in, were very aware of COVID19 protocol, and set my new TV and soundbar up for me quickly and efficiently. They were well informed, and very polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my sound bar very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did a very good job and were very efficient with their time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    THE GEEK SQUAD DOESNT KNOW WHAT THERE APOINTMEN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the apointment paRt sucksTHEY SCEWED UP 3 TIMES SAID THEY WERE COMING NO SHOW ALL THREE TIMES ME AND THE WIFE NISSED WORK 3 DAYS

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home consult missed need for direct Ethernet connect to soundbar. Bryan worked hard to try to find way to complete while here. Required me contacting provider to address. Then able to complete

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Awesome Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job making sure I understood how to use the sound bar and also to make it less conspicuous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So grateful for the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So grateful for the Geek Squad. Neither of us are techies, and they knew exactly what they were doing. What a relief to have a professional job done by the Geeks! Our audio system is the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so nice to have this service. I did not have to worry about a thing. I was given options or ideas of what works best, what looks nice, and what was the most functional. It was definitely worth he money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was on time and quickly installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my TV and connected to all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Minor Problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After some initial confusion on the part of the Geek Squad members, the set-up of the new receiver and reprogramming of the universal remote was completed. Technicians did their usual great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of work was exceptional. The team did a fantastic job at making with making it a clean and seamless installation. They were also very professional and did a thorough job. I wish we had gone this route sooner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding People at Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did everything! Mounted the TV bracket, TV, set up my receiver, speakers and has everything on the home theater and TV working great. Geek Squad is excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek squad was great. Very thorough.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was very thorough with explaining each step and giving options if I wanted different set-up. They were very respectful and accommodating in explaining how to use a smart TV. New learning for us.

    I would recommend this to a friend
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